Results 251 to 260 of about 4,771,009 (283)

Pandemic's effect on the relationship between lean implementation and service performance

Journal of Service Theory and Practice, 2021
Moacir Godinho Filho, Gopalakrishnan Narayanamurthy, Alberto Portioli-Staudacher   +2 more
exaly  

Lean transformation in the pure service environment: the case of the call service centre

International Journal of Operations and Production Management, 2009
Nick Rich, Niall Piercy
exaly  

Lean Service: A literature analysis and classification

Total Quality Management and Business Excellence, 2012
Manuel F Suárez-Barraza, Su Mi Dahlgaard‐Park   +1 more
exaly  

- Lean IT Service Management

2017
openaire   +2 more sources

Is lean service promising? A socio-technical perspective

International Journal of Operations and Production Management, 2016
David Gallear, Afshin Mansouri
exaly  

A lean approach for service productivity improvements: synergy or oxymoron?

Managing Service Quality, 2013
Christian Kowalkowski, Daniel Kindström, Per Carlborg   +2 more
exaly  

Lean Manufacturing for Financial Services

2007
In today's competitive environment, organizations struggle to find new ways to reduce cost while delivering high-quality service. This is particularly true for the financial services industry. Lean Manufacturing is a production optimization methodology that relentlessly seeks out and eliminate activities that do not create value for customers (i.e ...
openaire   +1 more source

Service supply chain management: A survey of lean application in the municipal sector

International Journal of Physical Distribution and Logistics Management, 2011
Per Vagn Freytag, Jan Stentoft Arlbjørn
exaly  

Lean in UK Government: internal efficiency or customer service?

Production Planning and Control, 2013
Robert Johnston
exaly  

Lean service operations: Reflections and new directions for capacity expansion in outpatient clinics

Journal of Operations Management, 2011
Linda LaGanga
exaly