Results 171 to 180 of about 7,578,746 (252)

Evaluating library service quality at the Aga Khan University library: Application of a total quality management approach

Journal of Librarianship and Information Science, 2019
The purpose of this paper is to report on an investigation of the service quality of the Aga Khan University library in Kenya. The total quality management philosophy which forms the basis of this report has been demonstrated by the use of SERVQUAL, a ...
Nasra Gathoni, T. V. D. Walt
exaly   +2 more sources

The influence of Public University library service quality and library Brand image on user loyalty

International Review on Public and Nonprofit Marketing, 2020
Kojo Kakra Twum, Andrews Agya Yalley, Gloria Kakrabah-Quarshie Agyapong   +2 more
exaly   +2 more sources

WeChat Library: a new mode of mobile library service

Electronic Library, 2017
Qunyi Wei, Yang Yang
exaly   +2 more sources

Smart talking robot Xiaotu: participatory library service based on artificial intelligence

Library Hi Tech, 2015
Fei Yao, Chengyu Zhang, Wu Chen
exaly   +2 more sources