Results 181 to 190 of about 7,578,746 (252)
Some of the next articles are maybe not open access.
Journal of Library and Information Sciences, 2023
The study systematically reviews the studies based on a search of published articles from 2010 to 2021 on library service quality with the aim of determining which models of service quality are the most commonly used by librarians as a means of measuring
Mamta, Vinit Kumar
semanticscholar +1 more source
The study systematically reviews the studies based on a search of published articles from 2010 to 2021 on library service quality with the aim of determining which models of service quality are the most commonly used by librarians as a means of measuring
Mamta, Vinit Kumar
semanticscholar +1 more source
International Journal of Quality & Reliability Management, 2023
PurposeOne of the organization's main goals is to maintain their customers' loyalty, as this can give them a competitive advantage. Therefore, this study is intended to look into the impact of library service quality using LibQUAL + TM dimensions ...
S. A. Malik +3 more
semanticscholar +1 more source
PurposeOne of the organization's main goals is to maintain their customers' loyalty, as this can give them a competitive advantage. Therefore, this study is intended to look into the impact of library service quality using LibQUAL + TM dimensions ...
S. A. Malik +3 more
semanticscholar +1 more source
The influence of organizational learning on library service innovation
Library hi tech, 2022PurposeThis article intends to explore how organizational learning affects innovation in public library services, and the role of public librarians in innovation in library services.Design/methodology/approachThis study collected 375 valid questionnaires
Zifan Zhou +3 more
semanticscholar +1 more source
Journal of Library and Information Sciences, 2021
‘Service Quality’ and its influence in Library and Information Science discipline are spectacular when studied intensively. In this study, researchers adopted the Realist and Meta-narrative Evidence Syntheses: Evolving Standards review method and ...
Priya Vaidya +2 more
semanticscholar +1 more source
‘Service Quality’ and its influence in Library and Information Science discipline are spectacular when studied intensively. In this study, researchers adopted the Realist and Meta-narrative Evidence Syntheses: Evolving Standards review method and ...
Priya Vaidya +2 more
semanticscholar +1 more source
A study on the relationship between library service and digital competence
Journal of Library and Information Sciences, 2021This study measures the digital competence required by the fourth industrial revolution era and intends to disclose the correlation of such competence and the use of library programs and services.
Younghee Noh, Hyun-Jin Hong
semanticscholar +1 more source
Resource Constraints and Quality Public Library Service Delivery in Ghana
The international information & library review, 2020The availability and quantum of resources at the disposal of libraries greatly influence service delivery. This study seeks to assess the adequacy and effect of attenuating resources on the quality of public library services and the barriers to accessing
F. Baada +3 more
semanticscholar +1 more source
Managing a library service through a crisis
Library Management, 2020PurposeThe study aims to explore public libraries' ability to respond to worst-case scenarios and whether planning and scenario planning is a useful exercise to prepare library staff and library organisations for quick and agile responses to crises in ...
Jane Cowell
semanticscholar +1 more source
Library hi tech, 2021
PurposeThis study aims to investigate the role of e-service quality and e-trust for achieving e-loyalty among digital library users in the digital economy.
M. K. Anser +4 more
semanticscholar +1 more source
PurposeThis study aims to investigate the role of e-service quality and e-trust for achieving e-loyalty among digital library users in the digital economy.
M. K. Anser +4 more
semanticscholar +1 more source
, 2020
This study seeks to examine the relationship between the antecedents and consequences of service innovation in academic libraries. More specifically, the proposed conceptual framework investigates the influence of organizational-related, operational ...
Kendra Cruz +3 more
semanticscholar +1 more source
This study seeks to examine the relationship between the antecedents and consequences of service innovation in academic libraries. More specifically, the proposed conceptual framework investigates the influence of organizational-related, operational ...
Kendra Cruz +3 more
semanticscholar +1 more source
Obstacles and Challenges to Library Service in Uganda
, 2020Library Services in Uganda, Africa face many challenges. Uganda faces extreme poverty, with uneven distribution of resources. It is not only the country’s citizens that face financial challenges, but Ugandan government, publishing companies, and ...
Bobbie Bushman +4 more
semanticscholar +1 more source