Results 51 to 60 of about 68,233 (191)

Towards Hemispheric Conversations in the Americas: Internal Colonialism and Efforts to Decolonise the Self in Abya Yala

Antipode, Volume 57, Issue 1, Page 120-146, January 2025.
Abstract We bring the concept of internal colonialism—developed by Indigenous and racialised activist‐scholars in Abya Yala—into conversation with settler colonialism, white supremacy, white privilege, and Indigenous fleshed or embodied politics.
Daniel P. Gámez, María‐Belén Noroña, Fernanda Rojas‐Marchini, Inari Sosa‐Aranda   +3 more
wiley   +1 more source

A relação entre a satisfação dos funcionários e a satisfação dos clientes: estudo nas empresas de software do município de Belo Horizonte

RAUSP: Revista de Administração da Universidade de São Paulo, 2015
A indústria de software tem apresentado crescimento vigoroso nos últimos anos, não só em termos mundiais, como também no Brasil. O segmento é composto basicamente por empresas de pequeno porte, com utilização intensiva de mão de obra especializada.
Marcos Alverni Nannetti, José Marcos Carvalho de Mesquita, Luiz Antônio Antunes Teixeira   +2 more
doaj   +1 more source

Servicio al cliente: herramienta estructural del marketing relacional [PDF]

, 2013
Una de las constantes preocupaciones de las organizaciones es lo referente al manejo, mejora y sostenimiento de sus bases de clientes en el tiempo, lo que implica generar un conocimiento que les permita profundizar en cada uno de ellos y crear un vínculo
Alfonso Martínez, Nohora Andrea, Espitia Mendoza, Nelson David   +1 more
core  

Discerning personhood through lena‐dena: Disability professionals, ethics, and communication

American Anthropologist, Volume 126, Issue 4, Page 647-657, December 2024.
Abstract This article looks at practices of discernment in disability spaces in India by analyzing (hierarchical) relational contexts in which disability professionals and disabled people in India interact. We argue that discernment, which we explore through lena‐dena (giving and taking), allows us to analyze the ethical stakes of processes of ...
Shruti Vaidya, Michele Friedner
wiley   +1 more source

Arraigos culturales y marketing relacional en las tiendas de barrio de la ciudad de Tunja [PDF]

, 2016
Esta investigación realizada pretende identificar, a través de cuatro elementos explicativos, la incidencia de las dinámicas culturales dadas entre los sujetos tendero y cliente, en el desarrollo de la actividad comercial de los establecimientos ...
Mora Hernández, Daniel Augusto, Sánchez Rueda, Norlando   +1 more
core   +1 more source

Exploring a process‐relational approach to qualitative research methods for sustainability science

People and Nature, Volume 6, Issue 4, Page 1512-1523, August 2024.
Abstract As sustainability scientists increasingly put forward the relevance of process‐relational approaches to make sense of social‐ecological phenomena, an inquiry on which methods would fit a process‐relational approach is necessary. This paper discusses how a process‐relational approach can be applied to traditional qualitative research methods ...
María Mancilla García, Caroline Abunge, Salomão Olinda Bandeira, Christopher Cheupe, Dadivo José Combane, Tim Daw, Elizabeth Maria Drury O’Neill, Tilman Hertz, Marlino Mubai, Nyawira Muthiga, Taís Sonetti González, Halimu Shauri   +11 more
wiley   +1 more source

Éxito o fracaso: los servicios de marketing relacional de las cadenas hoteleras. Una aproximación al caso AC [PDF]

, 2009
Durante muchos años atrás, la actividad del sector hotelero vivía de espaldas al conocimiento proactivo de sus clientes. En medio de crecientes opciones hoteleras donde no siempre prima la fidelidad hacia una marca, se busca por parte de las ...
Folgado Fernández, José Antonio, Hernández Mogollón, José Manuel, Jiménez Caballero, José Luis (Coordinador)   +2 more
core  

Waterscapes meet socio‐ecological models: A relational framework to examine water insecurity and human health and well‐being

People and Nature, Volume 6, Issue 3, Page 1036-1047, June 2024.
Abstract Water insecurity, the inability to benefit from affordable, adequate, reliable and safe water, is one of the greatest contemporary threats facing humans. While ‘water insecurity’, as a concept, is globally recognized and serves an essential function in policymaking, it does not capture the multiple, relational connections between Indigenous ...
Paula Skye Tallman, Natalia C. Piland, Melanie Villarmarzo, Lulu Victoria‐Lacy, Armando Valdés‐Velásquez   +4 more
wiley   +1 more source

Mejora de la gestión comercial y rentabilidad de una oficina de farmacia. Categorización de la clientela mediante Marketing relacional [PDF]

, 2016
La situación económica actual afecta tanto a las economías domésticas como a la rentabilidad de las empresas. El sector farmacéutico se encuentra especialmente influenciado por este hecho puesto que, además, se ve afectado por sucesivas leyes y Reales ...
Mora Fernández, Rosa Marta
core  

Advocacy strategies in state preemption: The case of energy fuel bans

Policy Studies Journal, Volume 52, Issue 2, Page 257-282, May 2024.
Abstract Interest group literature suggests reformer advocacy groups, seeking policy change and innovation, are more likely to secure policy victory in local government. Entrenched advocacy groups, favoring current policies, are better suited to win policy battles at the state level.
Cory L. Struthers, Cary Ritzler
wiley   +1 more source