Results 11 to 20 of about 18,535 (301)
Mobile Bank Applications: Loyalty of Young Bank Customers
SSRN Electronic Journal, 2021 The purpose of this study is to investigate how young bank customers (YBCs) perceive the rela- tionships between several antecedents (i.e., usability, responsiveness, customer satisfaction, and reli- ability) and loyalty in the context of mobile bank applications (MBAs).
Mustafa Nourallah +2 more
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Antecedents of attitudes towards and usage behavior of mobile banking amongst Generation Y students [PDF]
Banks and Bank Systems, 2017 Despite the benefits that mobile banking has to offer, coupled with positive mobile penetration rates, the use of mobile devices to perform banking transactions and access financial information is not as widespread as expected.
Marko van Deventer +2 more
doaj +1 more source
Mobile banking: New trend in the contemporary banking sector [PDF]
Bankarstvo, 2014 In the late 1990s and early 2000s, banking has undergone and is still undergoing some considerable changes, adjusting itself to the new circumstances and challenges in its environment.
Sanader Dušica
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I have seen the future, and it rings – What we know about mobile banking research
Theory, Methodology, Practice, 2020 In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic.
Dai Thich Phan
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Modeling the Success of Application-Based Mobile Banking
Economies, 2019 The present study addresses the issue of mobile banking customer retention by developing and empirically testing a theoretical model that describes the way mobile banking success is achieved.
Morteza Ghobakhloo, Masood Fathi
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Mobile Banking in Russia: User Intention towards Adoption
Foresight and STI Governance, 2015 Mobile banking is currently one of the most dynamic and rapid growth types of distance banking services. In recent years in Russia, the number of individual bank accounts that can be accessed remotely using mobile devices has increased by more than 20 ...
Veronika Belousova, Nikolay Chichkanov
doaj +1 more source
Exploring e-mobile banking implementation barriers on Indonesian millennial generation consumers [PDF]
International Journal of Data and Network Science, 2021 The purpose of this study was to determine the effect of value barriers, risk barriers, image barriers, cost barriers and usage barriers on the use of mobile banking in millennial generation customers.
Elimawaty Rombe +3 more
doaj +1 more source
Differences in Generation Y male and female customers’ perceived mobile banking trust, information, and system quality [PDF]
Banks and Bank SystemsTrust is key to mobile banking adoption, shaping customer confidence in the service. Trusting behaviors and expectations vary between genders and across generational cohorts, influenced by factors like system and information quality. As such, the purpose
Marko van Deventer
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Adoption of Mobile Banking and Perceived Risk in GCC [PDF]
Banks and Bank Systems, 2018 The study deals with the adoption of mobile banking services by respondents in UAE and the perception of risk factors by them. A model was developed on the Customer Adoption Process of mobile banking.
Kavita Chavali, Ajith Kumar
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Banking in the Internet and mobile era [PDF]
Electronic Markets, 2012 Large parts of today's banking business are based on the application of information technology (IT). This applies to advisory at the customer frontend to and internal operations in banks to the electronic stock exchanges and transaction networks. To position the five contributions in the special issue on “Banking in the Internet and Mobile Era”, this ...
Roger W. H. Bons +3 more
openaire +1 more source