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Determinants of consumer adoption of Islamic mobile banking services in Indonesia
Banks and Bank Systems, 2023 Islamic banking must concentrate on customer service and loyalty to be competitive because the financial sector delivers almost identical goods and services.
Nur Rizqi Febriandika +3 more
semanticscholar +1 more source
, 2021 In the last few years, several studies have examined the predictors of mobile banking (m-banking) adoption using the unified theory of acceptance and use of technology (UTAUT).
Yassine Jadil +2 more
semanticscholar +1 more source
Modeling the Success of Application-Based Mobile Banking
Economies, 2019 The present study addresses the issue of mobile banking customer retention by developing and empirically testing a theoretical model that describes the way mobile banking success is achieved.
Morteza Ghobakhloo, Masood Fathi
doaj +1 more source
I have seen the future, and it rings – What we know about mobile banking research
Theory, Methodology, Practice, 2020 In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic.
Dai Thich Phan
doaj +2 more sources
Mobile Banking in Russia: User Intention towards Adoption
Foresight and STI Governance, 2015 Mobile banking is currently one of the most dynamic and rapid growth types of distance banking services. In recent years in Russia, the number of individual bank accounts that can be accessed remotely using mobile devices has increased by more than 20 ...
Veronika Belousova, Nikolay Chichkanov
doaj +1 more source
Antecedents of attitudes towards and usage behavior of mobile banking amongst Generation Y students [PDF]
Banks and Bank Systems, 2017 Despite the benefits that mobile banking has to offer, coupled with positive mobile penetration rates, the use of mobile devices to perform banking transactions and access financial information is not as widespread as expected.
Marko van Deventer +2 more
doaj +1 more source
Jurnal keuangan dan perbankan, 2023 Penelitian ini bertujuan untuk mengetahui dan menguji pengaruh dari penggunaan mobile banking, internet banking dan atm terhadap kinerja keuangan perbankan.
Maylasofa Ayuningtyas, Lediana Sufina
semanticscholar +1 more source
Impact of online convenience on mobile banking adoption intention: A moderated mediation approach
, 2021 The purpose of this study to investigate the effect of online convenience dimensions on mobile banking (m-banking) adoption intention using a comprehensive moderated mediation framework.
Charles Jebarajakirthy, Amit Shankar
semanticscholar +1 more source
A digital cohort analysis of consumers' mobile banking app experience
International Journal of Consumer Studies, 2023 The literature on mobile banking has extensively explored various mechanisms underlying service acceptance and continuation. However, there is a lack of research on how the service experience and outcomes differ between digital natives (users born after ...
Neeru Sharma
semanticscholar +1 more source
Differences in Generation Y male and female customers’ perceived mobile banking trust, information, and system quality [PDF]
Banks and Bank SystemsTrust is key to mobile banking adoption, shaping customer confidence in the service. Trusting behaviors and expectations vary between genders and across generational cohorts, influenced by factors like system and information quality. As such, the purpose
Marko van Deventer
doaj +1 more source