Results 281 to 290 of about 169,200 (291)
Some of the next articles are maybe not open access.
Joking with customers in the service encounter has a negative impact on customer satisfaction
Journal of Retailing and Consumer Services, 2018Oikarinen +2 more
openaire +1 more source
ABMAP/PH/NQueue with Negative Customers and Partial Protection of Service
Communications in Statistics Part B: Simulation and Computation, 2012Valentina I Klimenok, Alexander Dudin
exaly
Effects of Other Customers’ Negative Behavior on Focal Customers’ Evaluation of Service Results
Mei-Hua Huang +2 moreopenaire +1 more source
The dual‐path mechanism underlying the influence of customers' negative feedback on the job crafting
Journal of Occupational and Organizational PsychologyBo Liu, Jiang Yun, Jinjin Zhao
exaly
An (s, S) retrial inventory system with impatient and negative customers
International Journal of Mathematics in Operational Research, 2014exaly
Finite source inventory system with negative customers
International Journal of Mathematics Trends and Technology, 2018openaire +1 more source
Analysis of M/M/1 queueing systems with negative customers and unreliable repairers
Communications in Statistics - Theory and MethodsRuiling Tian
exaly