Results 111 to 120 of about 8,809 (225)
In this manuscript, we build upon previous Special Issues in marketing from the Revista de Administração de Empresas (Barcelos & Rossi, 2015; Rossi & Farias, 2006) and the Revista de Administração Contemporânea (Vieira et al., 2023), as well as research ...
Valter Afonso Vieira +3 more
doaj +1 more source
Omnichannel integration strategy based on BOPS. [PDF]
Tan M, Li H, Yin P, Wang H.
europepmc +1 more source
This study analyzed the effect of product diversity, service quality, and perceived value on repurchase intention mediated by omnichannel-based consumer satisfaction.
Lukman Zaini Abdullah +1 more
doaj +1 more source
Advancing the marketing‐operations interface in omnichannel retail
Robert Rooderkerk +2 more
openaire +1 more source
Omnichannel Based Integrated Marketing Communication At Tripatria Innovation Marketing Program
This study explores the application of an Integrated Marketing Communication (IMC)-based omnichannel approach in Tripatria's Innovation Marketing Program. This program aimed to increase brand awareness and consumer trust through an integrated online marketing strategy.
Endy Gunanto Marsasi, Aliya Khoirunnisa
openaire +1 more source
Customer Experience in Public Organizations: A Multidimensional Analysis
This paper presents a comprehensive investigation into the multifaceted realm of customer experience (CX), aiming to enhance understanding of the historical, current, and future aspects of customer experience theory.
Kalliopi-Maria Tramvalidou +1 more
doaj +1 more source
The customer experience…Is there an app for that? A conceptual understanding of the customer experience with m-commerce mobile applications [PDF]
This paper examines the customer experience in relation to high street retailers’ m-commerce mobile applications. The aim of the research is to gain an understanding of the variables capable of influencing the customer experience during use of high ...
Al Nabhani, Khalid Talib Sulaiman +2 more
core
This study examines the integration of the 7P marketing mix with a multichannel approach at Cooler City Telukjambe Timur Karawang, focusing on its impact on customer experience and business competitiveness.
Wildan Fatchan Maulidin +3 more
doaj +1 more source
Configurational analysis of conditions influencing customers' channel switching intention in omnichannel retailing: a fuzzy-set analysis. [PDF]
Van Nguyen AT +3 more
europepmc +1 more source
Objetivo: Este estudo foi desenvolvido para verificar se o domínio das capacidades de marketing e a orientação estratégica predominante influenciam o grau de internacionalização das empresas multinacionais brasileiras.
Cristina Anita Cassol +3 more
doaj +1 more source

