This study analyzed the effect of product diversity, service quality, and perceived value on repurchase intention mediated by omnichannel-based consumer satisfaction.
Lukman Zaini Abdullah +1 more
doaj +1 more source
Marketing in the metaverse era: toward an integrative channel approach. [PDF]
Ramadan Z.
europepmc +1 more source
Customer Experience in Public Organizations: A Multidimensional Analysis
This paper presents a comprehensive investigation into the multifaceted realm of customer experience (CX), aiming to enhance understanding of the historical, current, and future aspects of customer experience theory.
Kalliopi-Maria Tramvalidou +1 more
doaj +1 more source
O objetivo do caso é desenvolver o domínio cognitivo dos alunos no âmbito da estratégia de marketing em seis categorias: conhecimento, compreensão, aplicação, análise, síntese e avaliação.
Diocelio Goulart +3 more
doaj +1 more source
Omnichannel Communication to Boost Patient Engagement and Behavioral Change With Digital Health Interventions. [PDF]
Blasiak A +7 more
europepmc +1 more source
Omnichannel integration strategy based on BOPS. [PDF]
Tan M, Li H, Yin P, Wang H.
europepmc +1 more source
MARKETING THROUGH OMNICHANNEL SHOPPING EXPERIENCE TO IMPROVE CUSTOMER CITIZENSHIP BEHAVIOR
The growing popularity of mobile devices and the expansion of internet usage have triggered an increase in online purchases. In addition to that, offline purchases and coming directly to the store are also some of the choices of some customers.
Ghazian, Geri +2 more
core +1 more source
INTEGRASI OMNICHANNEL MARKETING DAN CONTENT MARKETING: KAJIAN KUALITATIF TENTANG DAMPAKNYA PADA LOYALITAS PELANGGAN SEKTOR RITEL KULINER DI BANDUNG [PDF]
Dalam era digital saat ini, integrasi omnichannel marketing dan content marketing menjadi strategi kunci untuk meningkatkan loyalitas pelanggan, terutama di sektor ritel kuliner.
Kartika Indah Lestari, Budi Harto
core +1 more source
Configurational analysis of conditions influencing customers' channel switching intention in omnichannel retailing: a fuzzy-set analysis. [PDF]
Van Nguyen AT +3 more
europepmc +1 more source
Editorial: Omnichannel Customer Behavior: New Questions in the Age of Agility. [PDF]
Reinares-Lara E +3 more
europepmc +1 more source

