Results 81 to 90 of about 8,809 (225)

Haptic Feedback and the Role of Need for Touch on Augmented Reality Mobile Shopping Apps

open access: yesInternational Journal of Consumer Studies, Volume 50, Issue 2, March 2026.
ABSTRACT As mobile commerce has become increasingly prevalent, retailers have sought to enhance the mobile shopping experience by incorporating multisensory stimulation (i.e., visual, auditory, and now tactile stimulation). This paper investigates the presence of sensory inputs, specifically haptic feedback, when positioning and manipulating augmented ...
Margot Racat   +2 more
wiley   +1 more source

Distintos canales para distintos servicios: fuentes de información en servicios de búsqueda, experiencia y creencia [PDF]

open access: yes, 2017
Este trabajo compara los canales de información utilizados por los consumidores de servicios de búsqueda, experiencia y creencia con el fin de ayudar a los proveedores de servicios a diseñar su estrategia omnicanal.
Chocarro Eguaras, Raquel   +3 more
core  

Trade Unions and Sociotechnical Change: Examining Legal Mobilisation in the Retail Sector in Chile

open access: yesNew Technology, Work and Employment, Volume 41, Issue 1, Page 128-140, March 2026.
ABSTRACT This article examines how trade unions in Chile adopted legal mobilisation to address a sociotechnical transformation agenda that triggered wage decline and work intensification. The proposed change involved the implementation of a Functional Flexibility Plan by a multinational retailer, facilitated by in‐store logistics and supermarket front ...
Alejandro Castillo   +2 more
wiley   +1 more source

Investigating shopping experience and fulfilment in omnichannel retailing : a proposed comparative study in Romania and UK of Generation Y consumers [PDF]

open access: yes
Paper delivered at the 21st Logistics Research Network annual conference 2016, 7th-9th September 2016, Hull. Abstract Purpose: This paper presents a literature review and proposed research agenda to examine whether Romanian retailers are more inclined ...
Dabija, Dan-Cristian, Grant, David
core  

Entendiendo las emociones y experiencias de los consumidores omnicanal. Un análisis multigrupo [PDF]

open access: yes, 2017
El comportamiento del comprador ha evolucionado en los últimos años hacia el uso combinado de diferentes canales y dispositivos en su proceso de compra, desarrollándose así el comportamiento de compra omnicanal.
Rodríguez Torrico, Paula   +3 more
core  

The Impact of Amazon Facilities on Local Economies

open access: yesJournal of Policy Analysis and Management, Volume 45, Issue 1, Winter 2026.
ABSTRACT A number of large companies deploy facilities—factories, warehouses, shopping malls—that employ thousands of people directly and indirectly. Local governments have been enticing these companies with various financial incentives. But how much economic growth do these facilities promote, if any?
Vikram Pathania, Serguei Netessine
wiley   +1 more source

Maintaining Your Marketing Competitiveness Through Marketing Innovations

open access: yesMercados y Negocios
A revolution is occurring in marketing today due to the application of artificial intelligence (AI) to various marketing tasks and functions. In addition, marketing innovations are taking place on Web 3.0, in the Metaverse, in virtual and augmented ...
Nancy J. Church
doaj   +1 more source

Young consumers online and offline channel purchase behaviour [PDF]

open access: yes, 2017
Consumers purchase path has become increasingly fragmented, as consumers now shop across various online and offline channels to complete a single transaction. Certain aspects need to be taken into consideration, to understand how consumers choose between
Lalwani, Dilip
core  

Integrating E‐Servicescapes and Web Atmospherics: A Systematic Literature Review Applying the TCCM Framework

open access: yesInternational Journal of Consumer Studies, Volume 50, Issue 1, January 2026.
ABSTRACT The rapid expansion of digital transformation has intensified scholarly interest in how online environments shape customer experience and behavior. A thorough investigation of the literature in the area showcases its fragmented nature, dominated by two parallel streams, web atmospherics and e‐servicescapes, that exhibit overlapping definitions,
Kalipso Karantinou   +1 more
wiley   +1 more source

A Study on How Mobile Banking Has Affected the Banking Industry: Has Mobile Banking Improved Bank Performance? [PDF]

open access: yes, 2016
This paper explores the effect of mobile banking on the banking industry. It further seeks to investigate if banks improve financial performance as well as customer conversion and retention due to mobile banking. The research sifts through early entries
Cleveland, Courtney Elizabeth
core   +1 more source

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