Roles of logistics service quality in shaping generation Z customers' repurchase intention and electronic word of mouth in E-commerce industry. [PDF]
PLoS OneNgo TTA +5 more
europepmc +1 more source
THIRD-PARTY COMPLAINTS AND FIRM PERFORMANCE: AN APPLICATION IN SPANISH BANKING [PDF]
This article focuses on the impact of third-party complaints on firm performance. We propose two research hypotheses, which are developed from the literature of dissatisfaction, emotions, and economics.
Ana B. Casado +2 more
core
The Impact of AI-Recommended Content Affordances on Post-Purchase Intention in Stockout Substitution Scenarios. [PDF]
Behav Sci (Basel)Dai B, Zhu J, Zhu X.
europepmc +1 more source
Design Consistency and Aesthetic Experience in Digital Health Communication: A Mixed-Method Study of Lifestyle Medicine Product Ecosystems. [PDF]
Healthcare (Basel)Wang Y, Ma X.
europepmc +1 more source
How Do the Different Humor Styles of Streamers Affect Consumer Repurchase Intentions? [PDF]
Behav Sci (Basel)Li G, Xia Y.
europepmc +1 more source
The serial mediation effect of perceived quality and customer satisfaction on the relationship between trust and repurchase intention: a research on private health insurance owners. [PDF]
BMC Health Serv ResGün İ, Söyük S.
europepmc +1 more source
The Impact of Nutritional Value on Consumer Attitudes and Repurchase Intentions: Price Fairness as a Moderator in the Cereal Market. [PDF]
FoodsKim MG, Moon J.
europepmc +1 more source
How does the audience return to the music theater? Exploring the influence of musical theater adaptation of Chinese nursery rhymes. [PDF]
PLoS OneLi J, Hu Y.
europepmc +1 more source
An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention. [PDF]
HeliyonHui G +3 more
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The impact of negative emotions and relationship quality on consumers' repurchase intention: An empirical study based on service recovery in China's online travel agencies. [PDF]
Heliyon, 2023 Wei J +6 more
europepmc +1 more source