Results 161 to 170 of about 45,559 (253)
ABSTRACT In hotel industry, the excellent service quality through a positive connection can cause customer satisfaction and loyalty, which is directly related to the hotel's revenue. Therefore, the fact that front‐line employees must always treat all customers politely and kindly at the service point of contact can be stressful, resulting in emotional ...
Myoungjin Yu, Sunghyup Sean Hyun
wiley +1 more source
Don't You Know That You're Toxic? How Influencer‐Driven Misinformation Fuels Online Toxicity
ABSTRACT Research on misinformation has focused on message content and cognitive bias, overlooking how source type shapes toxic engagement. This study addresses that gap by showing that influencer‐driven misinformation does not merely increase toxicity: it reconfigures its nature and persistence through relational and social influence mechanisms ...
Giandomenico Di Domenico +2 more
wiley +1 more source
The moderating role of organizational cynicism in the effect of proactive personality on intrapreneurship. [PDF]
Karasu E, Ünalan D.
europepmc +1 more source
The Perils of Climate Catastrophism: A Call to Situate Crisis and Change
Original image taken by John Englart and published on Flickr (https://flickr.com/photos/81043308@N00/33366528414) and then subsequently on Wikipedia (https://commons.wikimedia.org/wiki/File:Climate_emergency_‐_Melbourne_‐MarchforScience_on_‐Earthday_(33366528414).jpg) under the Creative Commons Attribution‐Share Alike 2.0 Generic license.
Karen Bickerstaff
wiley +1 more source
The Relationship Between Psychological Contract Breach and Employees' Counterproductive Work Behaviors: The Mediating Effect of Organizational Cynicism and Work Alienation. [PDF]
Li S, Chen Y.
europepmc +1 more source
Striking a balance: Stakeholder perceptions of risk in horse racing
Abstract Background Thoroughbred racing is a major industry, and in recent years public concerns about equine safety have become more prominent, particularly in relation to on‐track injuries and fatalities. This has challenged the industry's social licence to operate (SLO).
Jessie McCarthy +2 more
wiley +1 more source
The negative impact of organizational cynicism on physicians and nurses. [PDF]
Volpe RL +4 more
europepmc +1 more source
Abstract Introduction This study explored medical residents' experiences of redeployment during the COVID‐19 pandemic. With the benefit of time and reflection, this study went beyond an ‘educational deficit’ perspective on redeployment and examined these experiences to better understand enduring tensions in medical education, prepare leaders for ...
Paula Rowland +4 more
wiley +1 more source
Effects of Organizational Cynicism and Socialization on Nurses' Job Burnout: A Career-Stage-Based Analysis. [PDF]
Kim HJ, An HJ, Nam SH, Lee J.
europepmc +1 more source

