Results 71 to 80 of about 2,528,623 (152)

Patient satisfaction with rehabilitation services following traumatic brain injury: a quality registry study

Journal of Rehabilitation Medicine
Objective: To examine factors associated with patient satisfaction with rehabilitation services received after traumatic brain injury. Design: Cross-sectional study.
Camilla G. Hovset, Cecilie Røe, Helene L. Søberg, Cathrine Brunborg, Eirik Helseth, Nada Andelic, Marit V. Forslund   +6 more
doaj   +1 more source

Conventional versus Analgesia-Oriented Combination Sedation on Recovery Profiles and Satisfaction after ERCP: A Randomized Trial.

PLoS ONE, 2015
BackgroundThe importance of providing effective analgesia during sedation for complex endoscopic procedures has been widely recognized. However, repeated administration of opioids in order to achieve sufficient analgesia may carry the risk of delayed ...
Seokyung Shin, Tak Geun Oh, Moon Jae Chung, Jeong Youp Park, Seung Woo Park, Jae Bok Chung, Si Young Song, Jooyoun Cho, Sang-Hun Park, Young Chul Yoo, Seungmin Bang   +10 more
doaj   +1 more source

Matching service failures and recovery options toward satisfaction

, 2018
Service failures are inevitable in any service delivery process that establishes the need for a good service recovery. This study aims to investigate the relationships among service recovery variables to develop appropriate recovery options considering ...
Richard C. Li, Li, Richard C., Victor John M. Cantor, Cantor, Victor John M.   +3 more
core   +1 more source

Drivers of service recovery performance: perceived organisational support, learning and psychological job outcomes [PDF]

Service recovery is an under-researched area in theoretical and empirical terms (Smith, Bolton, and Wagner 1999). In particular, limited knowledge exists regarding the factors which have an impact on the service recovery performance of frontline ...
Lages, Cristiana Raquel Costa
core  

The Impact of Negative Opinion Recovery Strategies for Scenic Area Short Videos on Public Satisfaction in the Context of Varying Public Involvement

Zhishi guanli luntan
[Purpose/Significance] Focusing on sudden incidents at tourist attractions within the short-video public opinion environment, this study aims to explore the most effective recovery strategies (apology, rectification, compensation) to restore public trust
Chen Jinghao, Li Wensi, Gu Lian
doaj   +1 more source

Regression Analysis to Identify Relationship between Service Failure, Service Recovery, Customer Satisfaction and Loyalty in Food Delivery Platform

Engineering Proceedings
We explored the relationship and impact of service failures, acceptance of service recovery strategy, post-recovery satisfaction, and loyalty in the food delivery service industry.
You-Jie Huang, Shu-Chia Chang, Yi-Shin Lin, Ho-Yi Chan, Wei-Ting Chang   +4 more
doaj   +1 more source

Life Satisfaction After Burn Injury—A Comprehensive Review

European Burn Journal
Burn injuries can have long-lasting effects not only on a person’s bodily integrity but also on their psychosocial well-being. Since medical advancements have increased survival from burn injuries, improving psychosocial health has become a pivotal goal ...
Maria Fernanda Hutter, Christian Smolle, Julia Kleinhapl, Lars-Peter Kamolz   +3 more
doaj   +1 more source

Impact of enhanced recovery after surgery protocols on patient-reported outcomes and satisfaction following shoulder arthroplasty: a systematic review

JSES Reviews, Reports, and Techniques
Background: As shoulder arthroplasty volume rises globally, evidence on optimal perioperative rehabilitation and analgesia remains limited. This systematic review evaluated enhanced recovery after surgery postoperative strategies on patient-reported ...
Hussayn Shinwari, Asmaar Butt, BSc, Hanan Taimur Shinwari, Zakariya Mouyer, MBBS, Saran Singh Gill, BSc, Abith Ganesh Kamath, Kapil Sugand, PhD   +6 more
doaj   +1 more source

Service recovery: Impact on satisfaction and intentions

, 1995
Examines the relative importance of service recovery in determining overall satisfaction and behavioral intentions. Recommendations include suggestions for implementing a service recovery program and for encouraging dissatisfied customers to complain.
Richard A. Spreng, Gilbert D. Harrell, Robert D. Mackoy   +2 more
core   +1 more source

Impact of early enteral nutrition combined with fine nursing in patients with intracranial aneurysm undergoing minimally invasive surgery

Frontiers in Surgery
BackgroundPostoperative recovery in patients undergoing minimally invasive surgery for intracranial aneurysms is often hindered by delayed mobilization, inadequate nutritional support, and prolonged hospital stay.
Yujia Fu, Mengya Xiong, Tian Zuo, Yun Li, Ru Wang, Dongmei Wang   +5 more
doaj   +1 more source