Results 61 to 70 of about 2,528,623 (152)
Effect of MCSQ and COSE on service recovery and its impact on customer satisfaction: RSUD Dr. Iskak Tulungagung [PDF]
, 2018 This study aims to analyze the influence of MCSQ and COSE on service recovery; analyze the influence of MCSQ and COSE on customer satisfaction; analyze the effect of service recovery on customer satisfaction, and analyze the influence of MCSQ and COSE on
Rusandy, Deby Santyo +2 more
core +2 more sources
LandThis study aims to evaluate the restorative effects of walking tourism by investigating the influence of the perceived restorativeness of walking tourist attractions on recovery experience and satisfaction with walking tourism.
Song-I Kim, Chul Jeong
doaj +1 more source
Effect of MCSQ and COSE on Service Recovery and Its Impact on Customer Satisfaction [PDF]
, 2018 This study aims to analyze the influence of MCSQ and COSE on service recovery; analyze the influence of MCSQ and COSE on customer satisfaction; analyze the effect of service recovery on customer satisfaction, and analyze the influence of MCSQ and COSE on
Astuti, W. (Widji) +2 more
core
Social Protection and Disaster Recovery
, 2020 This note highlights the critical contribution that social protection can make to a broader disaster recovery effort by helping directly to disaster-affected households.
Global Facility for Disaster Reduction and Recovery +1 more
core +1 more source
Working with Latino Students in Recovery: Understanding Culture and the Role of Family [PDF]
, 2018 This presentation explores and reflects upon the presenter’s experiences after moving and adjusting to a new culture at a large university in deep-south Texas, on the US/Mexico border, and how those experiences align with current research available ...
Canfield, Kristina M
core +1 more source
Journal of Enterprise and Development, 2023 Purpose — This study aims to analyze the roles of e-service quality and e-recovery service quality on e-satisfaction in the mobile banking app.
Annita Maharani Kamil, Dian Fordian
doaj
Collegiate Recovery Programs and Treatment Providers: Supporting Outcomes, Not Admissions [PDF]
, 2018 Collegiate Recovery Programs (CRPs), rooted in slow-moving academic institutions, can be contrasted with relatively fast-moving private treatment entities, and this contrast has great potential for both conflict and mutual benefit.
Castedo, Sierra, Doorn, Nico
core +1 more source
Acta PsychologicaWorkweek schedules significantly affect employee well-being, as extended hours increase job demands, limit recovery, and disrupt work-life balance for employees. Overtime, prolonged workweeks often disrupt personal routines, increase stress, and diminish
Ericson Kent D. Bonifacio +2 more
doaj +1 more source
Analysis of Service Recovery, Behavioral Outcome and Recovery Paradox for Telkomsel Customers
Journal of Science and EducationCustomer satisfaction is crucial to the success of a business. Service recovery is a response to errors committed by the firm that adversely affect the relationship between the company and the client.
Karmila Sari
doaj +1 more source
Antecedents to satisfaction with service recovery
, 2000 Building on disconfirmation theory, equity theory and affect‐balance theory, considers antecedents to satisfaction with service recovery. A theoretical model is proposed and tested empirically based on a cross‐sectional national sample of 201 ...
Tor Wallin Andreassen
core +1 more source