Results 131 to 140 of about 1,408 (149)
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Factors influencing online auction repurchase intention
Internet Research, 2008PurposeThe purpose of this study is to integrate expectancy disconfirmation theory (EDT) to explore cognitive beliefs and affect influencing an individual's intention to repurchase in online marketplaces.Design/methodology/approachThe paper used EDT to conduct an empirical study and data were collected from a total of 303 bidders of online auctions.
Chia-Hui Yen, Hsi-Peng Lu
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Determinants of customer repurchase intention in online shopping
Online Information Review, 2009PurposeThe purpose of this paper is to understand customers' repurchase intentions in online shopping. This study extends the technology acceptance model (TAM) by introducing e‐service quality dimensions, trust and enjoyment in the development of a theoretical model to study customers' repurchase intentions within the context of online shopping.Design ...
Chao-Min Chiu +3 more
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Determinants of Repurchase Intentions at Online Stores in Indonesia
International Journal of E-Business Research, 2018The rapid growth of the internet users in Indonesia poses a challenge to marketers to explore and develop the potential for e-commerce. In this article, consumer trust is expected to encourage customers to make repurchases in online stores. This article aims to build a determinant model of repurchase intention at online stores in Indonesia.
Rahmad Wijaya, Naili Farida, Andriyansah
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Effect of social influence on repurchase intentions
Journal of Services Marketing, 2002The social interaction between customers and individual employees can be critical for business success. Similarly, factors such as customer convenience and value for money are important to repeat purchase. Frontline employees often face the dilemma of how much social interaction is appropriate.
Butcher, Kenneth +2 more
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A study of repurchase intention in e-commerce
Journal of Development and Integration, 2023Repurchase intention is a very important goal for retail businesses in the competition in the 4.0 technology age. This study aims to explore the mechanism of forming repurchase intention in relation to perceived value and consumer satisfaction in e-commerce.
Liem Hong Pham +2 more
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Exploring the Repurchase Intention of Smart Phones
2015This study targets on smart phone users to investigate the brand image from consumer’s point of view. The purpose of this research study on brand image, satisfaction, trust, repurchase intention, and it will enhance the marketing strategy of future firms to function as the criterion.
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The Impact of Product Regret on Repurchase Intention
Social Behavior and Personality: an international journal, 2015We examined the impact of product regret on consumers' repurchase intention and also the moderating effect of consumers' power state on the relationship between product regret and attribution, through an empirical survey with 203 participants. Results showed that product regret influenced repurchase intention through an attribution tendency toward ...
Ya Ping Chang, Yin Gao, Dong Hong Zhu
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Switching barriers and repurchase intentions in services
Journal of Retailing, 2000Abstract The current study moves beyond satisfaction and proposes that switching barriers are important factors impacting a customer’s decision to remain with a service provider. Switching barriers make customer defection difficult or costly and include interpersonal relationships, perceived switching costs, and the attractiveness of alternatives. We
Michael A Jones +2 more
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A STUDY ON CUSTOMER INTENTION TO REPURCHASE SMARTPHONES
2020This dissertation analyzed customers’ intention to repurchase a smartphone based on an analysis of previous research. In particular, this study examined whether social influence directly affects the intention to repurchase, whether positive and negative social influence have differential effects on intention to repurchase, and the effects of habit on ...
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The role of delight in driving repurchase intentions
Journal of Personal Selling & Sales Management, 2017A channel differentiator for brick-and-mortar retail stores is the availability of salespeople to assist customers directly in their purchase decision. This research considers two aspects of customer interactions with retail salespeople that lead to perceptions of extraordinary service and enhance repurchase intentions: customer comfort and salesperson
Tracy Meyer +2 more
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