Processo de Investigação e Análise Bibliométrica: Avaliação da Qualidade dos Serviços Bancários [PDF]
The objective of this research is to demonstrate how a researcher can, in a structured way, select relevant articles and identify which characteristics they possess that contribute scientifically to a topic of interest - as shown here in international ...
Leonardo Ensslin +2 more
doaj
Fueling Tomorrow: Scenario Planning for the Future of Gas Stations
ABSTRACT Transport electrification is reshaping the service infrastructures that mediate everyday mobility, yet most electrification scenario studies remain macrolevel and offer limited insight into how incumbent forecourt (gas‐station) networks can adapt under deep uncertainty.
Joao Gabriel Rosa +2 more
wiley +1 more source
Examining the Contribution of Information Technology Toward Productivity and Profitability in U.S. Retail Banking [PDF]
There has been much debate on whether or not the investment in Information Technology (IT) provides improvements in productivity and business efficiency.
Baba Prasad, Patrick T. Harker
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Supply Chain Network, ESG Scores and Financial Performance
ABSTRACT This paper provides novel evidence on the role of supply chain networks in influencing firms' environmental, social and governance (ESG) scores and financial performance. Our analysis employs financial, board, ESG and supply chain data, resulting in an unbalanced panel of over 16,000 firm‐year observations from 3028 publicly traded US firms ...
Michail Filippidis +2 more
wiley +1 more source
Information technology innovations and commercial banking: A review and appraisal from an historical perspective [PDF]
Technological innovation in general and information technology (IT) applications in particular, have had a major effect in banking and finance. Following Garbade and Silber (1978), this research reviews the effects on banking organisations with reference
Bernardo Batiz-Lazo, Douglas Wood
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ABSTRACT The literature on emotions in sustainable consumption behaviour (SCB) is fragmented, making it difficult to envision the pathways to future sustainable consumption. As of now, scholars have made several attempts to understand sustainable consumption, but few have explicitly focussed on the role of emotions. Therefore, the current study aims to
Mohd Sadiq +4 more
wiley +1 more source
Retail Banking in Hungary: A Foreign Affair? [PDF]
Over the last decade, Hungary has experienced more foreign bank entry than any country in world, starting with foreign greenfield operations and then followed by the privatization of four of its largest banks to strategic foreign owners.
John P. Bonin, Istvan Abel
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Cashless policy, users’ perception and retail marketing performance [PDF]
The purpose of this study was to examine the impact of the cashless system on user’s perception and retail marketing performance in Nigeria retail sector.
Wali, Andy +2 more
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Beyond Structural Interventions: The Human Architecture Shaping ESG Integration in Corporate Systems
ABSTRACT Despite the promotion of ESG in corporate discourse, substantive integration of ESG principles into business practices remains challenging. This study applies and extends Meadows' leverage framework to examine ESG integration in UAE‐listed firms.
M. Schulte, Dimitris Christopoulos
wiley +1 more source
Emerging Perspectives on Self Service Technologies in Retail Banking [PDF]
This paper attempts to critically examine the available literature on the subject, discuss a model that provides a managerial framework for analyzing the variables associated with customer value, and to identify potential research areas.
Ananya Rajagopal, Rajagopal
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