Results 281 to 290 of about 11,532 (312)

What factors drive the adoption of digital banking? An empirical study from the perspective of Omani retail banking

Journal of Financial Services Marketing, 2020
S Ananda, Sonal Devesh
exaly  

Relationship quality determinants and outcomes in retail banking services: The role of customer experience

Journal of Retailing and Consumer Services, 2019
TERESA Fernandes
exaly  

Customer knowledge and choice criteria in retail banking

Journal of Strategic Marketing, 2002
James F Devlin
exaly  

Retail Banking

2012
openaire   +1 more source

Exploring the digitalization impact on consumer decision-making in retail banking

Electronic Markets, 2018
Key Pousttchi, Maik Dehnert
exaly  

Retail Banking

2015
openaire   +1 more source

A MULTIPERIOD MODEL OF COMPETITION IN RETAIL BANKING

Rivista Bancaria - Minerva Bancaria, 2011
This paper presents a two-period model of branching behaviour and competition in retail banking. It extends a static model, from which it borrows most of its theoretical underpinnings, by adding information on banks branching strategies under the (realistic) assumption that it takes time and strategic adjustments for a bank to reach its optimal ...
openaire   +2 more sources

Competitive intelligence in practice: empirical evidence from the UK retail banking sector

Journal of Marketing Management, 2009
Sheila Wright, Craig S Fleisher
exaly  

A Model to Determine Customer Lifetime Value in a Retail Banking Context

European Management Journal, 2007
Michael Haenlein, Andreas M Kaplan
exaly  

The Internet and consumer power: the case of Spanish retail banking

Journal of Retailing and Consumer Services, 2005
JOSÉ M Barrutia, Carmen Echebarría
exaly