Results 131 to 140 of about 441,925 (303)

Co-creation in the heritage sector

, 2009
This conceptual paper aims to contribute to current services marketing, service-dominant logic and co-creation literature by investigating the co-creation of experiences and conceptualizing it in terms of three dimensions. A conceptual model is developed
Bridson, Kerrie, Evans, Jody, Minkiewicz, Joanna   +2 more
core  

Applying Value Creation Framework to Offer Public Transport Improvement [PDF]

, 2013
Public Transportation in urban areas is expected to be main choice for people's mobility. The aim of this research is apply value creation framework based on S-D Logic and Trans Jogja from Yogyakarta and Värmlandstrafik AB Sweden are the case study. This
Kurniawan, N. (Nanda), Munawar, A. (Ahmad)   +1 more
core  

Caregiver Reports on the Needs and Experiences of Children Impacted by Parental Incarceration: Results From an Australian Survey

Australian Journal of Social Issues, EarlyView.
ABSTRACT Children experiencing parental imprisonment are known to be among the most overlooked in our community. They often experience multiple and compounding disadvantages, with long‐term consequences, but receive no specialised assistance. Knowledge about these children and their families is lacking in Australia and is required to inform policy ...
Catherine Flynn, Lana Battaglia, Lorana Bartels, Susan Dennison, Susy Harrigan, Lee Huggins, Sofia Grage‐Moore   +6 more
wiley   +1 more source

Contradictions and power play in service encounters: an activity theory approach

Cadernos EBAPE.BR
We present a perspective on the interpersonal element of service in which economic and social collaboration takes place in real time: the service encounter.
Mario Eduardo Giraldo Oliveros, Susan Vaux Halliday, Maria Mercedes Botero Posada, Reinhard Bachmann   +3 more
doaj   +1 more source

“Then They Will Move on in Life”: How Governance and Institutional Logic Shapes Norwegian Aftercare—An Interview Study

Societies
In Norway, aftercare for young people aged 18–25 can be provided by the Child Welfare Service, Social Services, or both. We ask how services are regulated, implemented at the municipal level, and whether young people co-produce the services they receive.
Ole Herman Øiseth, Marit Kristine Helgesen   +1 more
doaj   +1 more source

Reconceptualising service through a service-dominant logic [PDF]

, 2012
Defining the nature of service has been a challenge to researchers. Early work by Baker (1981) highlighted that while there seemed to be a widespread consensus on the importance of services, precise definitions are difficult, owing to the varied nature of service industries.
Ng, Irene C. L., Vargo, Stephen L., Smith, Laura A.   +2 more
openaire  

Enhancing Customer Experience Through IIoT-Driven Coopetition: A Service-Dominant Logic Approach in Networks

Logistics
Background: In an increasingly digitized supply chain landscape, small and medium-sized enterprises (SMEs) face mounting challenges in regard to delivering differentiated and responsive customer experiences. This study investigates the role of Industrial
Agostinho antunes da Silva, Antonio J. Marques Cardoso   +1 more
doaj   +1 more source

Service-dominant logic and service logic - contradictory and/or complementary? [PDF]

International Journal of Services Sciences, 2017
Saarijärvi, Hannu, Puustinen, Pekka, Yrjölä, Mika, Mäenpää, Katariina   +3 more
openaire   +2 more sources

Value Creation in Category Management Relationships: A Comparative Analysis [PDF]

, 2017
Category management is a collaborative approach between food manufacturers and retailers to manage product categories rather than individual brands.
Benson, Michael
core  

Developing a critical caste analysis within information science and technology: A research review: An annual review of information science and technology paper

Journal of the Association for Information Science and Technology, EarlyView.
Abstract Caste—an ascriptive social hierarchy in South Asia and its diaspora—is a globalized phenomenon. Recent caste‐based discrimination, particularly in technology companies and anti‐caste efforts to address it, has compelled academia, policy, and the technology industry to better understand contemporary mechanics of caste.
Nayana Kirasur, Britt Paris
wiley   +1 more source