Results 11 to 20 of about 465,479 (269)

Mitochondrial Dysfunction in Advanced Liver Disease: Emerging Concepts

open access: yesFrontiers in Molecular Biosciences, 2021
Mitochondria are entrusted with the challenging task of providing energy through the generation of ATP, the universal cellular currency, thereby being highly flexible to different acute and chronic nutrient demands of the cell.
Ingrid W. Zhang   +10 more
doaj   +1 more source

The Synthesis of Glycerol Carbonate from Glycerol and Carbon Dioxide over Supported CuO-Based Nanoparticle Catalyst

open access: yesMolecules, 2023
A series of supported CuO-based nanoparticle catalysts were prepared by the impregnation method and used for the synthesis of glycerol carbonate from glycerol and CO2 in the presence of 2-cyanopyridine as a dehydrant and DMF as a solvent.
Jassim Mohamed Hamed Al-Kurdhani   +1 more
doaj   +1 more source

KONAKLAMA İŞLETMELERİNDE HİZMET TELAFİSİ, TEKRAR SATIN ALMA VE POZİTİF AĞIZDAN AĞIZA İLETİŞİM ÜZERİNDE MÜŞTERİ ATIFLARININ ETKİSİ

open access: yesMehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2023
En mükemmel işletmelerin dahi tamamen engelleyemediği hizmet hataları konaklama sektörünün başarısı için kritik bir öneme sahiptir. Bu noktada işletmelerin hizmet hatalarını onarabilmelerinin en etkili yollarından birisi hizmet hatalarına uygun hizmet ...
Ramazan Kurtoğlu, Selman Temiz
doaj   +1 more source

The Role of Service Recovery in Post-purchase Consumer Behavior During COVID-19: A Malaysian Perspective

open access: yesFrontiers in Psychology, 2022
The purpose of this study is to investigate the incidence of service failure in rendering service process during COVID-19. It further explores the outcomes of service recovery offered to customers in case of service failure.
Muhammad Mazhar   +5 more
doaj   +1 more source

The Roles of Forgiveness towards Repurchase Intentions from a Cross Cultural Perspective [PDF]

open access: yesAthens Journal of Business & Economics, 2015
This paper aims to investigate the relationship between forgiveness towards repurchasing intentions from a cross cultural perspective. The study was conducted in the airline industry where customers believed the airline service was not up to expectations.
Arirat Chueabunkoet Noth   +2 more
doaj   +1 more source

HİZMET HATASI, HİZMET TELAFİSİ VE ATIF TEORİSİ: KAVRAMSAL BİR ÇALIŞMA

open access: yesHitit Sosyal Bilimler Dergisi, 2021
Hizmet sektöründe faaliyette bulunan işletmeler hizmet hataları karşısında uygun telafi stratejileri uygulamak durumundadırlar. Yapılan literatür incelemesinde hizmet hatası ve hizmet telafisi konusunda Türkçe literatürde yapılan çalışmaların yabancı ...
Selman Temiz, Ramazan Kurtoğlu
doaj   +1 more source

Analyzing Service Failures When Shopping For Supplements Online Among College Students

open access: yesManagement : Journal of Contemporary Management Issues, 2022
This article analyses customer dissatisfaction and service recovery methods in purchasing sports nutrition and supplements online. The data were collected using an online survey in which 155 students from eight Central and Eastern European (CEE ...
Thomas O. Uitz, Eva Jančíková
doaj   +1 more source

Preparation and Properties of Superhydrophobic Conversion Film on Aluminium Alloy

open access: yesCailiao gongcheng, 2018
A superhydrophobic conversion film on AA6061 aluminium alloy was prepared via ultrasonication-assistant chemical etching by FeCl3/HCl aqueous solution,KMnO4 passivation,and ultrasonic deposition of trichloro (1H,1H,2H,2H-heptadecafluorodecyl) silane ...
WAN Shan   +4 more
doaj   +1 more source

Failures of Intell Services [PDF]

open access: yesInternational conference KNOWLEDGE-BASED ORGANIZATION, 2016
Abstract The main purpose of this article is to bring more light - further information and a better understanding – on the reasons for the failure of the intelligence services to combat terrorist attacks. Starting with September 11th 2001 in the USA, continuing with the attack on 11th March 2004 in Madrid, and the London one on 7th July ...
openaire   +1 more source

The Impact of Personality Traits on the Consumers Switching Behavior, and the Moderating Role of Service Failure [PDF]

open access: yesمطالعات مدیریت بهبود و تحول, 2017
The Aim of the research is to study the moderating role of service failure in the relationship between a three-set of personality traits as independent variables, and switching behavior as dependent.
Jamshid Amanee   +2 more
doaj   +1 more source

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