Results 11 to 20 of about 465,479 (269)
Mitochondrial Dysfunction in Advanced Liver Disease: Emerging Concepts
Mitochondria are entrusted with the challenging task of providing energy through the generation of ATP, the universal cellular currency, thereby being highly flexible to different acute and chronic nutrient demands of the cell.
Ingrid W. Zhang +10 more
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A series of supported CuO-based nanoparticle catalysts were prepared by the impregnation method and used for the synthesis of glycerol carbonate from glycerol and CO2 in the presence of 2-cyanopyridine as a dehydrant and DMF as a solvent.
Jassim Mohamed Hamed Al-Kurdhani +1 more
doaj +1 more source
En mükemmel işletmelerin dahi tamamen engelleyemediği hizmet hataları konaklama sektörünün başarısı için kritik bir öneme sahiptir. Bu noktada işletmelerin hizmet hatalarını onarabilmelerinin en etkili yollarından birisi hizmet hatalarına uygun hizmet ...
Ramazan Kurtoğlu, Selman Temiz
doaj +1 more source
The purpose of this study is to investigate the incidence of service failure in rendering service process during COVID-19. It further explores the outcomes of service recovery offered to customers in case of service failure.
Muhammad Mazhar +5 more
doaj +1 more source
The Roles of Forgiveness towards Repurchase Intentions from a Cross Cultural Perspective [PDF]
This paper aims to investigate the relationship between forgiveness towards repurchasing intentions from a cross cultural perspective. The study was conducted in the airline industry where customers believed the airline service was not up to expectations.
Arirat Chueabunkoet Noth +2 more
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HİZMET HATASI, HİZMET TELAFİSİ VE ATIF TEORİSİ: KAVRAMSAL BİR ÇALIŞMA
Hizmet sektöründe faaliyette bulunan işletmeler hizmet hataları karşısında uygun telafi stratejileri uygulamak durumundadırlar. Yapılan literatür incelemesinde hizmet hatası ve hizmet telafisi konusunda Türkçe literatürde yapılan çalışmaların yabancı ...
Selman Temiz, Ramazan Kurtoğlu
doaj +1 more source
Analyzing Service Failures When Shopping For Supplements Online Among College Students
This article analyses customer dissatisfaction and service recovery methods in purchasing sports nutrition and supplements online. The data were collected using an online survey in which 155 students from eight Central and Eastern European (CEE ...
Thomas O. Uitz, Eva Jančíková
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Preparation and Properties of Superhydrophobic Conversion Film on Aluminium Alloy
A superhydrophobic conversion film on AA6061 aluminium alloy was prepared via ultrasonication-assistant chemical etching by FeCl3/HCl aqueous solution,KMnO4 passivation,and ultrasonic deposition of trichloro (1H,1H,2H,2H-heptadecafluorodecyl) silane ...
WAN Shan +4 more
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Failures of Intell Services [PDF]
Abstract The main purpose of this article is to bring more light - further information and a better understanding – on the reasons for the failure of the intelligence services to combat terrorist attacks. Starting with September 11th 2001 in the USA, continuing with the attack on 11th March 2004 in Madrid, and the London one on 7th July ...
openaire +1 more source
The Impact of Personality Traits on the Consumers Switching Behavior, and the Moderating Role of Service Failure [PDF]
The Aim of the research is to study the moderating role of service failure in the relationship between a three-set of personality traits as independent variables, and switching behavior as dependent.
Jamshid Amanee +2 more
doaj +1 more source

