The Role of Relative Deprivation and Attribution Style in the Relationship between Organizational Fairness and Employees’ Service Innovation Behavior [PDF]
Behavioral Sciences, 2022 The basis of organizational innovation is employee innovation, which is of great significance for organizations to gain a competitive advantage. At present, the research on the influencing factors of employee service innovation behavior is increasing ...
Zhao Li +3 more
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Service Innovation, Inter-organizational Trust, and Performance in Hospital Platforms: Social Network and Agency Perspectives [PDF]
Frontiers in Public Health, 2022 Service industries contribute significantly to the economic, social, and even life aspect of the world. However, service innovation has been rarely discussed in healthcare context, especially in the digital healthcare context Service innovation needs to ...
Jianhong He, Chenxu Hu, Chih-Chen Lin
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Research on the Impact of Customer Participation in Virtual Community on Service Innovation Performance— The Role of Knowledge Transfer [PDF]
Frontiers in Psychology, 2022 Internet technology has given birth to continuous changes in business model and format innovation. With increasingly critical consumers, blowout development model and format innovation, enterprises are increasingly aware of the importance of customer ...
Jianhua Wang, Jianhua Wang
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Service Innovation and Service Innovation Performance: A Study of Banking Services [PDF]
Pakistan Journal of Commerce and Social Sciences, 2018 This study empirically examines the relationship between service innovation and service innovation performance. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service business model ...
Muhammad Imran Hanif (Corresponding author) +1 more
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Service innovation: suggesting a typology of service innovation [PDF]
Problems and Perspectives in Management, 2014 This paper outlines and discusses a typology of service innovation which encompasses four types of service innovation. The typology emerges from a combination of two service concepts, those of service orientation and competitive environments. The innovation types are conceptualized as neglected, imitative, defensive and offensive service innovations ...
Hugo Skaalsvik, Jon-Arild Johannessen
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How do digital platform capabilities affect service innovation in service manufacturing firms? The role of knowledge creation and environmental uncertainty. [PDF]
PLoS ONEThe recent wave of scientific and technological revolutions, coupled with industrial advancements, has catalyzed the rise of service-oriented manufacturing enterprises in China.
Xuexin Liu, Lihua Jiang
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Research on the Upgrading Path of Emerging Industry Innovation Service Network [PDF]
E3S Web of Conferences, 2021 Innovation service network is the inevitable result of the collaborative cooperation of innovation service subjects, and also an important strategic resource for innovation activities in emerging industries. The research of innovation service network has
Li Yue, Xu Huijie, Zhou Yan
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Upaya Pengembangan Inovasi Melalui Jaringan Inovasi Pelayanan Publik
JAKP (Jurnal Administrasi dan Kebijakan Publik), 2022 The Public Service Innovation Network is a form of cooperation in the development of public service innovations that are run between related agencies, as an effort so that all parties are connected to each other in the development of public service ...
Haerana Haerana +3 more
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The Role of Total Quality Management Practices in Improving Service Recovery Performance through Service Innovation in Jordan’s Five-Star Hotels [PDF]
African Journal of Hospitality, Tourism and Leisure, 2022 Although the importance of Total Quality Management (TQM) practices in improving hotel service performance is well known since it is a key to achieving service excellence, the role of TQM practices in improving service recovery performance through ...
Mukhles M. Al-Ababneh +3 more
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Services and services innovation [PDF]
Journal of Evolutionary Economics, 2008 We have witnessed a dramatic transformation of the US and western European economies in just twenty years. Built on manufacturing, today these are indubitably services-based economies. The transformation raises a number of important issues for economists, and for evolutionary economists in particular for they have long highlighted the importance of ...
Faïz Gallouj, Paul Windrum
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