Results 21 to 30 of about 1,752,522 (298)
The purpose of this research was to determine Kebonpedes District government's strategy in improving the quality of public services through service innovation programs.
Siti Mulya Mutiara +2 more
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The purpose of this paper is to propose an approach to lean service innovation. The knowledge gap relates to three specific challenges of service innovation: early identification of the core customer value with business potential, in-depth understanding of customer value for new or potential customers, and discovery and utilization of latent customer ...
Ojasalo Jukka +3 more
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Does Service Innovation Matter in High-Tech Industry
Service innovation has been found to be a major driver of innovation performance in service contexts. But this issue raises questions concerning the extent to which the relationship between market orientation and innovation performance holds in the high ...
Chao-Hung Wang
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This study describes contemporary reference services in college libraries with a written perspective on social changes that exist in millennial users or users today.
Verry Mardiyanto, Reza Syafrizal
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Research on the Mechanism of Information Leadership on Information Technology Participation in Service Innovation [PDF]
The rapid development of information technology, for the overall promotion of service innovation provides a good development opportunity, but also put forward higher requirements for innovation capacity.
Yang Haiyan
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RESUMO Objetivo: Este estudo tem como objetivo identificar como a literatura de estudos de inovação aborda o tema das capacidades para inovação em serviços e propor direções para futuras pesquisas nesse campo.
Rafael T. Crispim +3 more
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Product Service System Innovation in the Smart City [PDF]
Product service systems (PSS) may usefully form part of the mix of innovations necessary to move society toward more sustainable futures. However, despite such potential, PSS implementation is highly uneven and limited.
Aoun C +14 more
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Health policy guidelines state that people who use mental health services should be involved in the development of the services they receive (Department of Health, 1999). Examples of good practice in this respect are reported from staff recruitment (Diamond et al, 2003), research (Trivedi & Wykes, 2002) and training (Repper, 2000; Harper, 2003 ...
Mark Hayward +3 more
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Innovation Strategies and Productivity in the Polish Services Sector in the light of CIS 2008 [PDF]
Industry - and firm-level research into both innovations and productivity has long been limited to manufacturing. With this paper, we aim to contribute to the stream of literature that aims at extending the scope of such investigations to the services ...
Szczygielski, Krzysztof
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Approaching Service Innovation Patterns [PDF]
The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, field literature is reviewed from the perspective of service innovation.
Andrea NAGY
doaj

