Results 21 to 30 of about 1,752,522 (298)

The Strategy of Kebonpedes District Government in Improving Quality of Public Services through the Service Innovation Program

open access: yesJurnal Ilmiah Ilmu Administrasi Publik, 2023
The purpose of this research was to determine Kebonpedes District government's strategy in improving the quality of public services through service innovation programs.
Siti Mulya Mutiara   +2 more
doaj   +1 more source

Lean Service Innovation

open access: yesService Science, 2018
The purpose of this paper is to propose an approach to lean service innovation. The knowledge gap relates to three specific challenges of service innovation: early identification of the core customer value with business potential, in-depth understanding of customer value for new or potential customers, and discovery and utilization of latent customer ...
Ojasalo Jukka   +3 more
openaire   +1 more source

Does Service Innovation Matter in High-Tech Industry

open access: yesJournal of Technology Management & Innovation, 2014
Service innovation has been found to be a major driver of innovation performance in service contexts. But this issue raises questions concerning the extent to which the relationship between market orientation and innovation performance holds in the high ...
Chao-Hung Wang
doaj   +1 more source

Pelayanan Referensi Era Milenial di Perpustakaan Perguruan Tinggi: Perspektif Perubahan Sosial Pengguna Perpustakaan

open access: yesJurnal Pustaka Ilmiah, 2021
This study describes contemporary reference services in college libraries with a written perspective on social changes that exist in millennial users or users today.
Verry Mardiyanto, Reza Syafrizal
doaj   +1 more source

Research on the Mechanism of Information Leadership on Information Technology Participation in Service Innovation [PDF]

open access: yesMATEC Web of Conferences, 2022
The rapid development of information technology, for the overall promotion of service innovation provides a good development opportunity, but also put forward higher requirements for innovation capacity.
Yang Haiyan
doaj   +1 more source

Capacidades para inovação em serviços: Análise bibliométrica e direções para pesquisas futuras / Capabilities for service innovation: Bibliometric analysis and directions for future research

open access: yesRAM. Revista de Administração Mackenzie, 2022
RESUMO Objetivo: Este estudo tem como objetivo identificar como a literatura de estudos de inovação aborda o tema das capacidades para inovação em serviços e propor direções para futuras pesquisas nesse campo.
Rafael T. Crispim   +3 more
doaj   +1 more source

Product Service System Innovation in the Smart City [PDF]

open access: yes, 2018
Product service systems (PSS) may usefully form part of the mix of innovations necessary to move society toward more sustainable futures. However, despite such potential, PSS implementation is highly uneven and limited.
Aoun C   +14 more
core   +1 more source

Service innovations [PDF]

open access: yesPsychiatric Bulletin, 2005
Health policy guidelines state that people who use mental health services should be involved in the development of the services they receive (Department of Health, 1999). Examples of good practice in this respect are reported from staff recruitment (Diamond et al, 2003), research (Trivedi & Wykes, 2002) and training (Repper, 2000; Harper, 2003 ...
Mark Hayward   +3 more
openaire   +1 more source

Innovation Strategies and Productivity in the Polish Services Sector in the light of CIS 2008 [PDF]

open access: yes, 2012
Industry - and firm-level research into both innovations and productivity has long been limited to manufacturing. With this paper, we aim to contribute to the stream of literature that aims at extending the scope of such investigations to the services ...
Szczygielski, Krzysztof
core   +1 more source

Approaching Service Innovation Patterns [PDF]

open access: yesEuropean Journal of Interdisciplinary Studies, 2013
The present paper aims at analyzing the types of innovation in the field of services. First, the concept of innovation is defined and second, field literature is reviewed from the perspective of service innovation.
Andrea NAGY
doaj  

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