Results 11 to 20 of about 1,752,522 (298)
Product and service innovation: Comparison between performance and efficiency
With the increasing importance of services in the manufacturing industry, manufacturers have been providing customers with packages that combine products and services.
Jaeho Shin +3 more
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Services and services innovation [PDF]
We have witnessed a dramatic transformation of the US and western European economies in just twenty years. Built on manufacturing, today these are indubitably services-based economies. The transformation raises a number of important issues for economists, and for evolutionary economists in particular for they have long highlighted the importance of ...
Faïz Gallouj, Paul Windrum
openaire +3 more sources
A bibliometric review of service innovation: Constituting research themes
Service innovation has been seen as a significant source of competitive advantage between the market and the business since its inception over two decades ago.
Oanh Thi Hoang Truong +2 more
doaj +1 more source
ACHIEVING SERVICE RECOVERY THROUGH SERVICE INNOVATION: THE CRITICAL ROLE OF EMPLOYEE EMPOWERMENT
Research in service recovery and service innovation has attracted significant attention in recent years but few studies have focused on achieving service recovery through service innovation.
Mukhles M. Al-Ababneh +3 more
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Although the literature highlights the role of ties with service intermediaries in facilitating firms’ search for innovation, the relationship between these ties and exploratory versus exploitative service innovation remains unclear.
Lin Wang +5 more
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Understanding Innovation in Education: A Service Co-Production Perspective
Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual framework
Luis Rubalcaba
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Previous studies have established the relationship between service innovation orientation, open innovation and innovation performance in context of manufacturing firms.
Mohammad Jamal Khan +3 more
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Designing a Service Innovation Model Based on Customer Value Co-creation in the Hospitality Industry [PDF]
Objective Innovation is an important factor influencing customers' desire to co-create value. Innovation can stimulate the motive and interest of organizations (here hotels) to co-create value with their customers.
Meysam Fakharyan +2 more
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Innovation failure in the eye of the beholder: Towards a theory of innovation shaped by competing agendas within higher education [PDF]
This paper examines a case of perceived innovation failure in higher education, a service dominated by conflicting institutional logics of professionalism and markets.
Dudau, Adina +2 more
core +1 more source
Service Innovations Targeting NEETs: A Systematic Review
Exclusion from education, employment or training is a complex global challenge with major negative consequences for society and the individuals affected.
Erik Hagaseth Haug +4 more
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