Results 11 to 20 of about 319,874 (307)
A bibliometric review of service innovation: Constituting research themes
Service innovation has been seen as a significant source of competitive advantage between the market and the business since its inception over two decades ago.
Oanh Thi Hoang Truong +2 more
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ACHIEVING SERVICE RECOVERY THROUGH SERVICE INNOVATION: THE CRITICAL ROLE OF EMPLOYEE EMPOWERMENT
Research in service recovery and service innovation has attracted significant attention in recent years but few studies have focused on achieving service recovery through service innovation.
Mukhles M. Al-Ababneh +3 more
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Although the literature highlights the role of ties with service intermediaries in facilitating firms’ search for innovation, the relationship between these ties and exploratory versus exploitative service innovation remains unclear.
Lin Wang +5 more
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Understanding Innovation in Education: A Service Co-Production Perspective
Innovation in education has been heavily focused on pedagogical, technological, or regulatory elements, while service innovation relates to other elements involving interpersonal and community co-production too. This paper provides a conceptual framework
Luis Rubalcaba
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Previous studies have established the relationship between service innovation orientation, open innovation and innovation performance in context of manufacturing firms.
Mohammad Jamal Khan +3 more
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Designing a Service Innovation Model Based on Customer Value Co-creation in the Hospitality Industry [PDF]
Objective Innovation is an important factor influencing customers' desire to co-create value. Innovation can stimulate the motive and interest of organizations (here hotels) to co-create value with their customers.
Meysam Fakharyan +2 more
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Service Innovations Targeting NEETs: A Systematic Review
Exclusion from education, employment or training is a complex global challenge with major negative consequences for society and the individuals affected.
Erik Hagaseth Haug +4 more
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The purpose of this research was to determine Kebonpedes District government's strategy in improving the quality of public services through service innovation programs.
Siti Mulya Mutiara +2 more
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Does Service Innovation Matter in High-Tech Industry
Service innovation has been found to be a major driver of innovation performance in service contexts. But this issue raises questions concerning the extent to which the relationship between market orientation and innovation performance holds in the high ...
Chao-Hung Wang
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This study describes contemporary reference services in college libraries with a written perspective on social changes that exist in millennial users or users today.
Verry Mardiyanto, Reza Syafrizal
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