Results 211 to 220 of about 16,534 (264)
Examining the 'Consumer Repair Journey' and Business Intervention Opportunities to Enhance Customer Experience and Satisfaction. [PDF]
Dao T, Cooper T, Watkins M.
europepmc +1 more source
ABSTRACT This article explores the link between sustainable entrepreneurship and ethics. Based on a systematic literature review, the article analyzes 153 articles by adopting a content analysis approach. The article explores dominant theories, themes and key stakeholders impacted by sustainable entrepreneurship and ethics and focuses on novel ...
Melissa Demartini +2 more
wiley +1 more source
From leadership humility to customer satisfaction: a study of employee engagement in the Chinese service industry. [PDF]
Zhang X, Yim S.
europepmc +1 more source
ABSTRACT This study examines the influence of female directors on circular business performance (CBP), incorporating the mediating role of environmental orientation and the moderating roles of institutional pressure and stakeholder engagement. Drawing on Behavioral Agency Theory and the Natural Resource Based View, we argue that board gender diversity ...
Wu Ning +3 more
wiley +1 more source
Service quality and cross-cultural guest satisfaction in wellness tourism: evidence from yoga retreats in India's global wellness destination. [PDF]
Charak NS +7 more
europepmc +1 more source
ABSTRACT This research develops and empirically validates the Community‐Oriented Marketing Approach (COMA), a 20‐item multidimensional scale designed to measure prosumer perceptions within participatory market systems. COMA conceptualizes prosumers as active co‐value creators and institutional agents, driving sustainable market governance.
Alpaslan Kelleci, Oguzhan Essiz
wiley +1 more source
BanglaEcomReviewCorpus: A dataset for e-commerce product review sentiment analysis. [PDF]
Ayman U +4 more
europepmc +1 more source
ABSTRACT Social media platforms today have become essential for consumer‐brand interactions, with visual content playing a pivotal role in shaping engagement and brand perception. Although text‐based user‐generated content (UGC) has been widely studied, the potential of visual UGC, particularly in the travel, tourism and hospitality (TTH) sector ...
Chinchu Abraham +2 more
wiley +1 more source
Multi-objective route optimization for electric vehicle hazardous materials transportation in uncertain environments. [PDF]
Zhang Q, Zhang Z, Ma C.
europepmc +1 more source
ABSTRACT The growing emphasis on sustainability has prompted companies to engage with stakeholders in addressing environmental and social challenges. This paper investigates how companies and stakeholders co‐create value through a collaborative and iterative process that facilitates the formulation and implementation of sustainable strategies.
Meryem Altaf +3 more
wiley +1 more source

