Results 51 to 60 of about 16,305 (264)

Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers

Acta Commercii, 2016
Orientation: The study focused on the moderating role of the type of customer on the relationship between service quality and customer satisfaction. Research purpose: The study sought to examine differences in the relationship between service quality and
Charles Makanyeza, Darlington Mumiriki
doaj   +1 more source

Analysis of Service Quality, Promotion, and Facilities on Customer Satisfaction

Almana : Jurnal Manajemen dan Bisnis, 2023
Consumer satisfaction has an important role as a determinant for the success and development of a culinary company. So, the company must be able to make consumers feel satisfied and become loyal customers. There are several influencing factors, namely regarding the quality of service, promotion, and facilities that must be provided.
Kurnia Nur Hudzaifah, Yuniman Zebua, Bhakti Helvi Rambe   +2 more
openaire   +2 more sources

OntoLogX: Ontology‐Guided Knowledge Graph Extraction From Cybersecurity Logs With Large Language Models

Advanced Intelligent Systems, EarlyView.
OntoLogX is an autonomous AI agent that uses large language models to transform unstructured cyber security logs into ontology grounded knowledge graphs. By integrating retrieval augmented generation, iterative correction, and a light‐weight log ontology, OntoLogX produces semantically consistent intelligence that links raw log events to MITRE ATT & CK
Luca Cotti, Idilio Drago, Anisa Rula, Devis Bianchini, Federico Cerutti   +4 more
wiley   +1 more source

Analysis of Service Quality and Customer Satisfaction on Customer Loyalty

Outline Journal of Management and Accounting, 2023
This study aims to determine the effect of Service Quality on Customer Loyalty at Jhon Electro, to determine the effect of Customer Satisfaction on Customer Loyalty at Jhon Electro, to determine the effect of Service Quality and Customer Satisfaction on Customer Loyalty at Jhon Electro.
null Ihdina Gustina, null Dedy Lazuardi, null Zulkarnain Siregar   +2 more
openaire   +1 more source

Seeds of change: The impact of Ethiopia's direct seed marketing approach on smallholders' seed purchases and productivity

American Journal of Agricultural Economics, EarlyView.
Abstract While multiple factors explain low adoption rates of improved varieties by small‐scale farmers in sub‐Saharan Africa, a key supply‐side constraint is the limited availability of seed embodying new traits in the volume, quality, price, and timeliness required by farmers. This constraint is partly attributable to classical failures in the market
Dawit Mekonnen, Gashaw T. Abate, Seid Yimam, Rui Benfica, David J. Spielman, Frank Place   +5 more
wiley   +1 more source

PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (SURVEI TERHADAP PENGGUNA LAPTOP MEREK TOSHIBA DAN PENGGUNA LAPTOP MEREK ACER)

Jurnal Riset Manajemen Sains Indonesia, 2014
The purpose of this research are: to know the description of product quality, service quality, and customer satisfaction of Toshiba Notebook Users and Acer Notebook Users, test empirically the influence of product quality toward customer satisfaction of ...
Mohammad Rizan, Rheza Prasetya, Agung Kresnamurti R. P.   +2 more
doaj  

Giving and receiving help in three contexts as predictors of alcohol outcomes in a longitudinal study of sober living house residents

American Journal of Community Psychology, EarlyView.
Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore, Elizabeth Mahoney, Meenakshi S. Subbaraman, Amy A. Mericle, Douglas L. Polcin   +4 more
wiley   +1 more source

The effect of logistic service quality on customer satisfaction and loyalty using kansei engineering during the COVID-19 pandemic

Cogent Business & Management, 2021
This article identifies the influence of logistics service quality in Indonesia on customer satisfaction and loyalty during the COVID-19 pandemic and customer trust as a moderating variable. In this study, the service quality consists of three variables:
Dian Palupi Restuputri, Tri Ratna Indriani, Ilyas Masudin   +2 more
doaj   +1 more source

Implementation of Youth Empowerment Services (YES) juvenile justice diversion program: A first‐person account

American Journal of Community Psychology, EarlyView.
Abstract In Santa Barbara County, the Youth Empowerment Services (YES) Program brought together several government and community‐based organizations, as well as a university‐based evaluation team, to provide pre‐adjudication diversion to youth ages 12 to 17.
Angela Pollard, Jill D. Sharkey, Erin Cross, Karyn Milligan, Michelle Kerwood, Ruby Celio, Andrea Fernandez‐Contreras, Esteban Medina‐Galvan   +7 more
wiley   +1 more source

PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN DAN MINAT BELI PADA RANCH MARKET

Jurnal Riset Manajemen Sains Indonesia, 2012
This study aims to describe clearly about product quality, service quality, customer Satisfaction and repurchase intention on customer at Ranch Market Pondok Indah South Jakarta .
Basrah Saidani , Samsul Arifin
doaj