Results 21 to 30 of about 6,279,851 (246)
Cogent Business & Management, 2022 Negative disconfirmation will usually lead to switching behaviour and attenuate customers’ repurchase intentions, a behaviour that will undercut businesses’ profitability.
Muhammad Mazhar +4 more
doaj +1 more source
Journal of Ageing and LongevityBackground/Objectives: This study aimed to describe changes in physical performance and nutritional status among frail adults at risk of falls receiving muscle-targeted oral nutritional supplementation (MT-ONS) as part of routine clinical care.
Ivon Y. Rivera Deras +4 more
doaj +1 more source
Expanding the Scope of Service Recovery
, 2022 In complex service ecosystems, service recovery becomes vital for the competitiveness and survival of both firms and their network partners. Current service recovery literature highlights three types of recovery outcomes: customer, procedural, and ...
Tronvoll, Bård,
core +1 more source
The Importance of Personal Recovery and Perceived Recovery Support Among Service Users With Psychosis [PDF]
, 2021 OBJECTIVE: More knowledge is needed about whether personal recovery, as defined by the CHIME framework (connectedness, hope, identity, meaning and purpose, and empowerment), is considered important by service users with psychosis. This study examined the
Benth, J?rat? �altyt? +12 more
core +1 more source
Reducing drug-related harm by triggering proactive outreach
BMJ Open QualityDrug-related deaths (DRDs) remain a global issue, with Scotland reporting the second-highest rate per million population. Although some areas have seen improvements, DRDs continue to rise in parts of the Scottish Highlands. Proactive outreach to those at
Michelle Beattie +2 more
doaj +1 more source
Recovery-informed Theory: Situating the Subjective in the Science of Substance Use Disorder Recovery [PDF]
, 2019 As recovery from substance use disorder becomes more than a mere quantifiable outcome, there exists a need to discuss and propose the underlying theoretical constructs that ultimately describe and identify the science of recovery.
Brown, Austin M, Ashford, Robert D
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Mehmet Akif Ersoy Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2023 En mükemmel işletmelerin dahi tamamen engelleyemediği hizmet hataları konaklama sektörünün başarısı için kritik bir öneme sahiptir. Bu noktada işletmelerin hizmet hatalarını onarabilmelerinin en etkili yollarından birisi hizmet hatalarına uygun hizmet ...
Ramazan Kurtoğlu, Selman Temiz
doaj +1 more source
Perceived justice in email service recovery [PDF]
, 2007 This study adds to the limited research of service recovery in an online environment, drawing on data from Australia. It is perhaps the first non-US study of email service recovery as well as the first to apply a theoretical perspective - perceived ...
Neale, L.G., Murphy, J.
core
Examining antecedents of reconciliation following service failure and recovery
, 2020 This article examines antecedents of reconciliation following service failure and recovery including likability of service personnel, customer satisfaction with service recovery, interactional justice, and distributive justice.
Thaichon, Park +3 more
core +1 more source
Pediatric Blood &Cancer, EarlyView.ABSTRACT Background Adult survivors of childhood acute lymphoblastic leukemia (ALL) are at risk of reduced exercise capacity, decreased physical activity levels, persistent fatigue, and neurocognitive deficits. The aim was to investigate exercise capacity and physical activity levels of adult survivors of childhood ALL and their associations with ...
Laura Jess +5 more
wiley +1 more source