Results 21 to 30 of about 315,486 (263)
Improving the process of zoning in a community mental health team
Introduction A zoning system is used to ensure that service users receive appropriate levels of support while they are using community mental health team (CMHT) services.
Alexander Adams, Jennifer Perry
doaj +1 more source
Knowledge of the spatial and temporal distribution of green sea turtle (Chelonia mydas) nesting is crucial for management of this species. Limited data exist on the nesting patterns of green turtles along the northwestern Gulf of Mexico (GoM) coast. From
Donna J. Shaver +3 more
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Using incidental mark‐encounter data to improve survival estimation
Obtaining robust survival estimates is critical, but sample size limitations often result in imprecise estimates or the failure to obtain estimates for population subgroups.
Seth M. Harju +5 more
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A second chance to serve South African private banking consumers: the role of post-transgression forgiveness [PDF]
While service failure is inevitable in the banking sector, the manner in which service recovery efforts are expedited poses vital implications for organizations vested in profitable relationships with their clients.
Nobukhosi Dlodlo
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Negative disconfirmation will usually lead to switching behaviour and attenuate customers’ repurchase intentions, a behaviour that will undercut businesses’ profitability.
Muhammad Mazhar +4 more
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A temporal model of perceived control to explain service failures [PDF]
Research on service failure has neglected the temporal dimension of consumer-perceived control (i.e., past, present and future control). This paper introduces the temporal model of perceived control to service research and compares its explanatory power ...
Natalia Araujo Pacheco +2 more
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The Role of Total Quality Management Practices in Improving Service Recovery Performance through Service Innovation in Jordan’s Five-Star Hotels [PDF]
Although the importance of Total Quality Management (TQM) practices in improving hotel service performance is well known since it is a key to achieving service excellence, the role of TQM practices in improving service recovery performance through ...
Mukhles M. Al-Ababneh +3 more
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Tackling a Post-COVID-19 Cholecystectomy Waiting List: Are We Meeting the Challenge?
Background and Objectives: The COVID-19 pandemic has led to a tremendous backlog in elective surgical activity. Our hospital trust adopted an innovative approach to dealing with elective waiting times for cholecystectomy during the recovery phase from ...
Mohammed Hamid +9 more
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Recovery in England: Transforming statutory services? [PDF]
English mental health policy has explicitly supported a focus on recovery since 2001. More recently, this has been elaborated through policy support for social inclusion, employment and well-being. We review several drivers for this political orientation, including a refocusing of the role of health services as a whole from treating illnesses to ...
Perkins, Rachel, Slade, Mike
openaire +3 more sources
Background/Objectives: This study aimed to describe changes in physical performance and nutritional status among frail adults at risk of falls receiving muscle-targeted oral nutritional supplementation (MT-ONS) as part of routine clinical care.
Ivon Y. Rivera Deras +4 more
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