Patient perception of service quality to preanesthetic oral examination: a cross-sectional study using the SERVQUAL model. [PDF]
Wu JH, Lee KT, Cheng KI, Du JK, Lee CY.
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Level of Satisfaction on Service Quality Dimensions Based on SERVQUAL Model Among Patients Attending 1 Malaysia Clinic in Kota Bharu, Malaysia. [PDF]
Zun AB, Ibrahim MI, Hamid AA.
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An investigation on the quality of midwifery services from the viewpoint of the clients in Isfahan through SERVQUAL model. [PDF]
Oliaee Z, Jabbari A, Ehsanpour S.
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The expectation-perception gap in primary healthcare quality: a study of Iranian older adults. [PDF]
Pakzad P +4 more
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Public healthcare service quality in rural Northeast India: Evidence from Phek District, Nagaland. [PDF]
Mero W, Kikon R.
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The Effect of Situational Leadership on Healthcare Service Quality Through Crisis Management and Resources Availability: The Moderating Role of Leader Experience. [PDF]
Ghallab A, Sallam F.
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Exploring Patient Heterogeneity in Service Quality Gaps and Satisfaction: Insights from Outpatient Care. [PDF]
Inchiyil VS, Syed AF.
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The development of a performance evaluation index system for internet hospitals in Qingdao, China: A Delphi consensus study. [PDF]
Cui N +6 more
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Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis. [PDF]
Wang Y, Han Y, Duan M, Wang Y.
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