Enhancing educational service quality for medical students: Insights from the SERVQUAL model. [PDF]
Dhane AS.
europepmc +1 more source
Structural equation modeling of eBankQual scale: a study of E-Banking in India [PDF]
This study assesses the relationship between perceived quality, brand perception and perceived value with satisfaction. For the data analysis structural equation modeling (SEM) method and path analysis method were used. A result indicates that, eBankQual
Kumbhar, Vijay
core +1 more source
Analysis of case management service quality for PCI patients based on the SERVQUAL model: a single-center prospective study. [PDF]
Wang S, Lu Q, Ding L, Ni W, Zheng Y.
europepmc +1 more source
Patients' perceptions of service quality in China: An investigation using the SERVQUAL model. [PDF]
Fan LH +10 more
europepmc +1 more source
Assessing the Quality of a Local Authority Conference and Hospitality Venue Using the ServQual Model
Mike Donnelly, Edward P White
openalex +1 more source
Designing and psychometric evaluation of an Instrument to assess patient's satisfaction from communication with dentist and dental care services based on SERVQUAL model. [PDF]
Shariatzadeh K +3 more
europepmc +1 more source
Role of placement in determination of service quality measurement of higher education in India [PDF]
In this research paper the methodological development of a new model, namely SQM-HEI (Service Quality Measurement in Higher Education in India) for the measurement of service quality in higher educational institutions is developed.
Arockiasamy, Arulraj +1 more
core +1 more source
The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model. [PDF]
Bakhtiar M +4 more
europepmc +1 more source
Retracted: A Study on Students’ Satisfaction with Classroom Teaching of Independent Adult Universities Based on SERVQUAL and IPA Models, Taking Beijing Haidian Adult University as an Example [PDF]
Journal of Mathematics
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