Sustainable service quality assessment of Chinese healthcare e-government: a multi-criteria decision framework based on SERVQUAL model and entropy-weight TOPSIS method. [PDF]
Front Digit HealthXia Y +6 more
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A cross-sectional study on the relationship between length of stay and patient satisfaction based on the SERVQUAL model. [PDF]
Sci RepCai Y, Liu Y, Liu S, Wang C, Jiang Y.
europepmc +1 more source
Emergency Department Patient Satisfaction Assessment using Modified Servqual Model; a Cross-sectional Study. [PDF]
Adv J Emerg Med, 2019 Mohammadi-Sardo MR, Salehi S.
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The infosource scale: a measure to assess the importance of external tourism information sources [PDF]
Information sources have long been considered an important variable in understanding consumer purchasing behaviors. Although research on information sources has been performed in a wide range of social disciplines, this variable has never been ...
Abrantes, Jose Luis +2 more
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ENHANCING INSURANCE SERVICES IN SERBIA WITH APPLICATION OF THE SERVQUAL MODEL [PDF]
Jelena Premović +2 more
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Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta-Analysis. [PDF]
Health Sci RepAlizadeh T +5 more
europepmc +1 more source
Evaluation the Quality of Health Services Based on SERVQUAL Model in Ahwaz Health Care Centers, Iran [PDF]
, 2019 Seyyed Mansour Kashf +3 more
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