Results 161 to 170 of about 1,514 (174)

A review of twenty years of SERVQUAL research

International Journal of Quality and Service Sciences, 2009
Riadh Ladhari
exaly  

Assessment of SERVQUAL Model in Hospitals Located in Tier II Cities of India

Journal of Health Management, 2018
Lakshmi Shankar Iyer
exaly  

Quality assessment of airline baggage handling systems using SERVQUAL and BWM

Tourism Management, 2018
Maarten Kroesen, Lorant Tavasszy, Jafar Rezaei   +2 more
exaly  

SERVQUAL-Service Quality Model

openaire   +1 more source

Model jakości usług logistycznych według koncepcji SERVQUAL

PROBLEMY JAKOŚCI, 2016
openaire   +1 more source

Service Quality: A Case Study Using SERVQUAL Model

Advanced Science Letters, 2015
Nor Atiqah Aima Roslan, Norasmiha Mohd Nor, Eta Wahab   +2 more
openaire   +1 more source

Evaluating Educational Service Quality in Technical and Vocational Colleges using SERVQUAL Model

Procedia, Social and Behavioral Sciences, 2012
exaly  

Reforming the SERVQUAL model for accommodation sharing services: A mixed-method approach

Data and Information Management
Jian Mou, Wenlong Liu
exaly  

SERVQUAL- Model- Based Fuzzy Evaluation of Express Service Quality

International Journal of Transportation Engineering and Technology, 2018
exaly  

The Discussion on Service Quality Evaluation Based on SERVQUAL Model Application

Advanced Materials Research, 2012
exaly