Results 1 to 10 of about 234,416 (257)
Street-level workers, managers and institutional tensions: a comparative ethnography of healthcare practices of in/exclusion in three Italian public organisations [PDF]
Comparative Migration Studies, 2021 Public organisations are fundamental actors in migrant incorporation processes, as they are in charge of assessing migrants’ entitlement and providing access to welfare services. While a lot has been written on the individual determinants of street-level
Roberta Perna
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How do street‐level bureaucrats manage high workloads? Collegial mechanisms at the organisational level—experiences from public healthcare organisations [PDF]
European Management Review, 2021 AbstractThe aim of this study is to understand and explain how street‐level bureaucrats manage high workloads in public healthcare organisations. Data was collected through observations, interviews and documents. The results show that high workloads are reduced through use of collegial mechanisms at the organisation level.
Johan Berlin +3 more
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Responses from the Frontline: How Organisations and Street-Level Bureaucrats Deal with Economic Sanctions [PDF]
European Journal of Social Security, 2015 Economic sanctions have gained more political legitimacy and are being more widely used as a tool to improve the willingness of unemployed welfare recipients to participate in activities within the framework of active labour market policy (ALMP).
Caswell, Dorte +1 more
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Social Work and policy practice: group reflection and policy inquiry
Social Work and Society, 2022 Social policy in social work can be taught as rules articulated in documents. But the policy work in professional practice is more complex - it involves not only knowing what policy says but also how it works and how to make it work.
Tony Evans
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Shaping migration at the border: the entangled rationalities of border control practices
Comparative Migration Studies, 2021 This article analyses how border guards as members of a state organisation shape the movement of non-nationals into the territory of a nation state. Based on ethnographic fieldwork on the Swiss Border Guard (SBG), it explores the rationalities—understood
Christin Achermann
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BMJ Open, 2021 Objectives To identify the prevalence, methods, associations and reported reasons for self-harm among in-school and street-connected adolescents in Ghana.Design A cross-sectional survey.
Allan House +3 more
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Modification of Public Policies by Street-Level Organisations: An Institutional Work Perspective [PDF]
Journal of Social Policy, 2016 AbstractThe literature on policy implementation is divided with regards to the impact of street-level bureaucrats on the implementation of public policies. In this paper, we aim to add to and nuance these debates by focusing on ‘institutional work’ – i.e.
ERIC BREIT +2 more
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Social Inclusion, 2021 Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role in society. In a qualitative research project (2019–2021), we interviewed employees at the Austrian
Scheibelhofer, Elisabeth +2 more
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Comparative Migration Studies, 2023 Building on the case of visa procedures, this article analyses the relationship between border bureaucracies and intermediaries understood as actors, organisations and knowledge that facilitate, shape, and enable human mobility.
Federica Infantino
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‘Double activation’: Workfare meets marketisation
Administration, 2021 Since the financial crisis, Ireland’s welfare state has been reorientated around a regulatory, ‘work-first’ activation model. Claimants now face penalty rates for non-compliance with activation requirements that have been significantly extended since ...
McGann Michael
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