Street-level workers, managers and institutional tensions: a comparative ethnography of healthcare practices of in/exclusion in three Italian public organisations [PDF]
Public organisations are fundamental actors in migrant incorporation processes, as they are in charge of assessing migrants’ entitlement and providing access to welfare services. While a lot has been written on the individual determinants of street-level
exaly +4 more sources
Responses from the Frontline: How Organisations and Street-Level Bureaucrats Deal with Economic Sanctions [PDF]
Economic sanctions have gained more political legitimacy and are being more widely used as a tool to improve the willingness of unemployed welfare recipients to participate in activities within the framework of active labour market policy (ALMP).
Dorte Caswell
exaly +4 more sources
Abstract Social workers with children with autism spectrum disorder (ASD) should assist them to have timely access to high-quality therapy services. This research addresses the gap between policy intention to improve the quality of therapy services and families’ unmet needs by examining the policy implementation practices of therapy ...
Karen R Fisher
exaly +3 more sources
Structuring sustainable knowledge brokering in street-level organisations
Background: The idea and need for knowledge mobilisation (KM) have gained traction in research and practice, but the long-term sustainability of KM practices remains challenging. Recent research suggests shifting from sustainability as an end-goal to ‘sustaining’ as actors’ work to keep knowledge translation practices productive.
Dorte Caswell, Tanja Dall
exaly +4 more sources
How do street‐level organisations adapt to a new policy framework? Evidence from a Swiss canton
AbstractThis article examines how street‐level organisations (SLO) respond to new legal framework conditions after regulatory reform. Organisational response to a changed legal framework is key to understand implementation resilience as established organisational practice may collide with new legal obligations.
Fritz Sager, Claudio Domenig
exaly +3 more sources
How do street‐level bureaucrats manage high workloads? Collegial mechanisms at the organisational level—experiences from public healthcare organisations [PDF]
AbstractThe aim of this study is to understand and explain how street‐level bureaucrats manage high workloads in public healthcare organisations. Data was collected through observations, interviews and documents. The results show that high workloads are reduced through use of collegial mechanisms at the organisation level.
Johan Berlin +3 more
openaire +3 more sources
Migration-induced diversity has led to the global emergence of multilingual life worlds in which language regimes are particularly intertwined with labour markets. Thus, state institutions such as national unemployment services must fulfil a special role in society. In a qualitative research project (2019–2021), we interviewed employees at the Austrian
Scheibelhofer, Elisabeth +2 more
openaire +5 more sources
Social Work and policy practice: group reflection and policy inquiry
Social policy in social work can be taught as rules articulated in documents. But the policy work in professional practice is more complex - it involves not only knowing what policy says but also how it works and how to make it work.
Tony Evans
doaj +4 more sources
Objectives To identify the prevalence, methods, associations and reported reasons for self-harm among in-school and street-connected adolescents in Ghana.Design A cross-sectional survey.
Allan House +3 more
doaj +1 more source
Shaping migration at the border: the entangled rationalities of border control practices
This article analyses how border guards as members of a state organisation shape the movement of non-nationals into the territory of a nation state. Based on ethnographic fieldwork on the Swiss Border Guard (SBG), it explores the rationalities—understood
Christin Achermann
doaj +1 more source

