Results 181 to 190 of about 12,773 (203)

Introduction to the special issue ‘The implications of new public governance arrangements for street‐level organisations and bureaucrats’

Australian Journal of Public Administration
Abstract This special issue examines how contemporary changes in public administration—such as New Public Management and public governance—have reshaped service delivery and influenced street‐level implementation. These shifts have generated new arrangements involving state and non‐state actors, including alternative contracting ...
Gabriela Lotta, Mark Considine
exaly   +2 more sources

Paperwork as statecraft: documents, politics, and bureaucratic agency in street-level organisations

Third World Quarterly
Erol Saglam
exaly   +4 more sources

Discretion, rules and street-level organisations

Michael Hill, Frédéric Varone, Gabriela Lotta   +2 more
exaly   +2 more sources

The Street-Level Organisation in-between Employer Needs and Client Needs: Creaming Users by Motivation in the Norwegian Employment and Welfare Service (NAV)

Journal of Social Policy, 2021
AbstractEmployer engagement is increasingly emphasised in the context of efforts to bring more disadvantaged people into work. A new approach in the Norwegian Employment and Welfare Service (NAV) combines demand-side and supply-side measures in a ‘combined workplace-oriented approach’. Through qualitative interviews with frontline staff – including job
HEIDI MOEN GJERSØE, ANNE HEGE STRAND
openaire   +1 more source

Beyond street‐level bureaucracy: the organisational culture of migration policy‐making and administrative elites

International Migration, 2021
Abstract Migration policies are shaped by multiple actors, including politicians, business sectors, civil society and the courts. Literature has to date elucidated the role and agency of each of these actors in order to theorize the policy‐making process and its interplay with the lives of migrants.
openaire   +1 more source

Urban Service Partnerships, ‘Street-Level Bureaucrats’ and Environmental Sanitation in Kumasi and Accra, Ghana: Coping with Organisational Change in the Public Bureaucracy

Development Policy Review, 2006
This is an empirical case study of ‘street-level’ officials in a classic ‘regulatory’ public agency: the Environmental Health Department in Kumasi and Accra, Ghana, where privatisation and contracting-out of sanitary services have imposed new ways of working on Environmental Health Officers.
Richard Crook, Joseph Ayee
openaire   +1 more source

Making Sense of Irish Health Care Management: The Street Level Public Organisation (SLPO).

2012
Public service reform in modern economies has placed an emphasis on effective planning and management of service delivery to the citizen-client. This paper draws on the concept of the Street Level Public Organization (SLPO) to examine the problem of government’s top down implementation of planning reform in the delivery of public services.
openaire   +2 more sources

Review for "Beyond street‐level bureaucracy: the organisational culture of migration policy‐making and administrative elites"

2021
  +4 more sources

How do street‐level bureaucrats manage high workloads? Collegial mechanisms at the organisational level—experiences from public healthcare organisations

European Management Review, 2022
Stefan Szücs, Andreas Liljegren, Staffan Hojer   +2 more
exaly  

Decision letter for "Beyond street‐level bureaucracy: the organisational culture of migration policy‐making and administrative elites"

2021
openaire   +2 more sources