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Virtual Reference Services

open access: yesInternational Journal of Librarianship
This study examined key findings relevant to library practitioners' experiences with virtual reference services, or VRS. It did this by examining skills, training experiences, perspectives, and challenges encountered during VRS implementation.
Jimson Napoleon Mariano
doaj   +5 more sources

Design of Virtual Reference Feedforward Controller for an Active Suspension System

open access: yesIEEE Access, 2022
This paper presents a method to design a virtual reference feedforward controller (VRFC) for an active suspension system. Generally, it is not easy to apply a feedforward control to an active suspension system because a reference or disturbance is ...
Yonghwan Jeong   +3 more
doaj   +2 more sources

An Automatic Coordinate Unification Method of Multitemporal Point Clouds Based on Virtual Reference Datum Detection

open access: yesIEEE Journal of Selected Topics in Applied Earth Observations and Remote Sensing, 2020
Deformation monitoring of structures is a common application and one of the major tasks in surveying engineering, but there is a great challenge for the coordinate datum unification of multitemporal point cloud data. To address this problem, an automatic
Wenxiao Sun, Jian Wang, Fengxiang Jin
doaj   +2 more sources

Virtual Reference Services: Connecting Users with Experts and Supporting the Development of Skills [PDF]

open access: yesLiber Quarterly: The Journal of European Research Libraries, 2002
Virtual reference - a service that allows librarians and patrons to communicate with each other in real time through the Internet by e-mail, chat or instant messaging - is currently a hot topic in libraries.
Trix Bakker
doaj   +5 more sources

Covid-19 and Access to Information: Analyzing the Questions Raised from the Simultaneous Dialogue Portal of the Virtual Reference of the National Library and Records Organization of Iran [PDF]

open access: yesعلوم و فنون مدیریت اطلاعات, 2023
Purpose: During the Covid-19 pandemic, libraries around the world were faced with difficult choices in how to offer and provide services, from minimal restrictions to complete closure.
Sedighe Shakerei   +2 more
doaj   +1 more source

Pandemic as Opportunity

open access: yesJournal of New Librarianship, 2021
The COVID-19 pandemic presented the Kennesaw State University Library System with the question, " How can the library maintain live face-to-face reference services in a manner that is safe for all involved ?" Challenges to creating a live virtual ...
Judy MacLeod Reardon   +2 more
doaj   +1 more source

A Low Dynamic Deviation and High Robustness Position Control Strategy Based on Virtual Reference

open access: yesIEEE Access, 2022
This paper proposes a modified model predictive control method with the virtual model (VM-MPC) to generate a virtual reference of the position loop. The dynamic deviation is introduced into the virtual reference as a position advance.
Tao Liu   +3 more
doaj   +1 more source

Dissonance between Perceptions and Use of Virtual Reference Methods

open access: yesCollege & Research Libraries, 2022
This multimethod study investigates differences in question complexity and type between live chat, email, and texting by comparing findings from user interviews and virtual reference transcripts, with the goal of better understanding how different ...
T. Mawhinney, Sandy Hervieux
semanticscholar   +1 more source

Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory [PDF]

open access: yesMarketing Libraries Journal, 2021
Libraries around the world use Springshare library products to expand their reference and information literacy services. The scholarly literature primarily addresses the use of Springshare’s LibGuides and LibChat in academic libraries.
Moyer, Elizabeth   +2 more
doaj  

Surging virtual reference services: COVID-19 a game changer

open access: yes, 2021
In March 2020, academic libraries across the United States closed and sent everyone home, some destined to not reopen for months. University offices closed. Classes were moved online. Suddenly, librarians and staff pivoted to working from home and to all
M. Radford   +2 more
semanticscholar   +1 more source

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