Results 11 to 20 of about 581,243 (293)
Web-Scale Search and Virtual Reference Service: How Summon Is Impacting Reference Question Complexity and Reference Service Delivery [PDF]
Web-scale discovery tools like Summon are becoming the norm at academic libraries across North America. How much do these tools simplify discovery? What changes do they bring to the provision of reference service? At Royal Roads University, where most students complete graduate degrees through distance study, I applied the READ scale to reference ...
William Meredith
openaire +5 more sources
How’s Our Library E-Service? Measuring User Satisfaction in the Virtual Environment
Objective. This study aims to determine the satisfaction with the virtual reference service of library users of Nazarbayev University Library during the Spring 2021 to Spring 2022 semesters. Methods.
A. R. MANABAT
doaj +1 more source
SMS Reference in National Library of Indonesia: Pilot Project Research
SMS looks outdated in today's digital era. Perhaps because of that, library did not chose SMS as media for reference services. Existing research’s results prove different things with this assumption. Libraries in Indonesia itself seem do not use SMS as a
Arief Wicaksono
doaj +1 more source
SMS Reference in National Library of Indonesia: Pilot Project Research
SMS looks outdated in today's digital era. Perhaps because of that, library did not chose SMS as media for reference services. Existing researchs results prove different things with this assumption.
Arief Wicaksono
doaj +1 more source
The COVID-19 pandemic presented the Kennesaw State University Library System with the question, " How can the library maintain live face-to-face reference services in a manner that is safe for all involved ?" Challenges to creating a live virtual ...
Judy MacLeod Reardon +2 more
doaj +1 more source
Virtual Reference in Seville University Library: A shared experience. [PDF]
Los servicios de referencia en las bibliotecas universitarias están lejos de desaparecer y las tecnologías, en este caso las de la web social, están facilitando e impulsando una cada vez más demandada referencia virtual, con aplicaciones al alcance de ...
Barrera Gómez, Juan Antonio +5 more
core +3 more sources
Analysis of E-mail Transactions in Virtual Reference Services
Today, the use of traditional reference desk in the academic libraries has been rarely used, thus expanding or even move to a virtual reference service.
Astutik Nur Qomariyah +1 more
doaj +1 more source
Analysis of E-mail Transactions in Virtual Reference Services
Today, the use of traditional reference desk in the academic libraries has been rarely used, thus expanding or even move to a virtual reference service.
Astutik Nur Qomariyah +1 more
doaj +1 more source
Are virtual reference services color blind? [PDF]
This study reports an experiment that examines whether librarians provide equitable virtual reference services to diverse user groups. The relative absence of social cues in the virtual environment may mean greater equality of services though at the same time greater inequalities may arise as librarians can become less self-aware online.
Pnina Shachaf, Sarah Horowitz
openaire +1 more source
Service Embedding in IoT Networks
The Internet of Things (IoT) is the cornerstone of smart applications such as smart buildings, smart factories, home automation, and healthcare automation. These smart applications express their demands in terms of high-level requests.
Haider Qays Al-Shammari +3 more
doaj +1 more source

