Results 21 to 30 of about 578,563 (293)
Libraries Demonstrate Low Adherence to Virtual Reference Service Guidelines
A Review of: Shachaf, Pnina, and Sarah M. Horowitz. “Virtual Reference Service Evaluation: Adherence to RUSA Behavioral Guidelines and IFLA Digital Reference Guidelines.” Library & Information Science Research 30.2 (2008): 122-37.
Elise Cogo
doaj +1 more source
Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study [PDF]
A new video-based Virtual Reference (VR) tool called VideoHelp was designed and developed to support video navigation escorting, a function that enables librarians to co-navigate a digital video with patrons in the web-based environment.
Borgman +17 more
core +1 more source
Social Q&A’s Enlightenment to the Library Virtual Reference Service
[Purpose/significance] Under the circumstance of Web2.0, the social Q&As, possessing the similar functions of the library virtual reference services, emerge consequently and enjoy ...
Yang Yukun
doaj +1 more source
Introduction. This paper investigates librarians' perception towards relationships in reference transaction in the context of Ask Librarian at National Library of Indonesia.
Arief Wicaksono
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MEDIA KOMUNIKASI SEBAGAI AKSES LAYANAN REFERENSIVIRTUAL DI PERPUSTAKAAN UNIVERSITAS INDONESIA
The Reference Service is one of the library services designed to assist the users of the library in meeting their information needs. The development of reference services is, especially, important in the tertiary educational institutions.
Lailatur Rahmi
doaj +1 more source
A Review of: Hamer, S. (2021). Colour blind: Investigating the racial bias of virtual reference services in English academic libraries. The Journal of Academic Librarianship, 47(5), 102416.
Scott Goldstein
doaj +1 more source
Automated Network Service Scaling in NFV: Concepts, Mechanisms and Scaling Workflow [PDF]
Next-generation systems are anticipated to be digital platforms supporting innovative services with rapidly changing traffic patterns. To cope with this dynamicity in a cost-efficient manner, operators need advanced service management capabilities such ...
Adamuz-Hinojosa, Oscar +5 more
core +3 more sources
Before the pandemic, the University of Toronto was predominantly an in-person experience. The closure of physical libraries and shift to remote learning required library staff and users to adapt to new modes of supporting teaching, learning, and research.
Madeline Gerbig +3 more
doaj
The Use of ITIL for Process Optimisation in the IT Service Centre of Harz University, exemplified in the Release Management Process [PDF]
This paper details the use of the IT Infrastructure Library Framework (ITIL) for optimising process workflows in the IT Service Centre of Harz University in Wernigerode, Germany, exemplified by the Release Management Process. It is described, how, during
Habel, Thomas +2 more
core +2 more sources
Staging the new retail drama: at a metaverse near you! [PDF]
Consumers have traditionally looked for products that could fulfill their needs and retailers responded to demand by initially adopting product-oriented, and then more recently, customer-oriented strategies.
Bourlakis, M, Papagiannidis, S
core +4 more sources

