Results 11 to 20 of about 794,823 (353)

Efecto de las comunicaciones word of mouth y electronic word of mouth en las intenciones de recompra de una marca colombiana

open access: yesKepes, 2020
El objetivo del presente artículo consiste en analizar el efecto de las comunicaciones informales offline y online entre ellas mismas, y sobre las intenciones de recompra de la marca Totto por parte de los jóvenes universitarios.
María Cristina Otero Gómez   +1 more
doaj   +1 more source

Exploring the Mediating Effects of the Theory of Planned Behavior on the Relationships between Environmental Awareness, Green Advocacy, and Green Self-Efficacy on the Green Word-of-Mouth Intention

open access: yesSustainability, 2023
The concept of green and sustainable has long been a global trend in consumerism. This study examines the mediating variables involved in the Theory of Planned Behavior (namely attitude, subjective norms, and perceived behavioral control) to explore ...
Shi-wei Wu, Pei-Yun Chiang
semanticscholar   +1 more source

Effect of Online Word of Mouth on Product Sales: Focusing on Communication-Channel Characteristics

open access: yesAsia Marketing Journal, 2019
As information and communication technology continue its remarkable development, the exchange of information online becomes as prevalent and frequent as face-to-face communication in daily life.
Jaihyun Jeon   +3 more
doaj   +1 more source

PERAN BRAND IMAGE MEMEDIASI PENGARUH CELEBRITY ENDORSER DAN ELECTRONIC WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN

open access: yesE-Jurnal Manajemen, 2023
Penelitian ini bertujuan untuk menganalisis peran brand image dalam memediasi pengaruh celebrity endorser dan electronic word of mouth terhadap keputusan pembelian. Penelitian ini dilakukan di Kota Denpasar dengan jumlah sampel 150 orang.
Ni Putu Juni Pratiwi, Ni Made Rastini
doaj   +1 more source

The Effects of Traditional and Electronic Word-of-Mouth on Destination Image: A Case of Vacation Tourists Visiting Branson, Missouri

open access: yesAdministrative Sciences, 2016
The effects of integrated word-of-mouth (WOM), both traditional and electronic, on tourism products are yet to be fully investigated. The current study aims to assess the effects of and differences between traditional WOM and electronic WOM, between ...
Koji Ishida   +2 more
doaj   +1 more source

Let’s face it: When and how facial emojis increase the persuasiveness of electronic word of mouth

open access: yesJournal of the Academy of Marketing Science, 2023
Facial emojis have increasingly permeated electronic word of mouth (eWOM), but the persuasive consequences of this phenomenon remain unclear. Drawing on emotions as social information (EASI) theory, this research reveals that facial emojis influence ...
Tobias Maiberger   +2 more
semanticscholar   +1 more source

Determining brand strenghth against WOM with the mediation of customer satisfaction and business loyalty of Garuda Indonesia aircraft flight

open access: yesAsian Management and Business Review, 2021
The purpose of this research is to know and explain the effect of brand Strength on word of mouth, the effect of brand strength on customer satisfaction, the influence of brand strength on consumer loyalty, the effect of consumer satisfaction on word of ...
Dean Pratiwi Iriawan, Sumadi Sumadi
doaj   +1 more source

Word of Mouth Marketing: A Scientometric Analysis

open access: yesJournal of Scientometric Research, 2023
This paper examines the importance, evolution, and intellectual structure of the Word of Mouth Marketing (WOMM) field over the past years. Firstly, this study uses a citation analysis to investigate 528 WOMM papers.
Sebastián Robledo   +2 more
semanticscholar   +1 more source

PERAN KEPUASAN KONSUMEN MEMEDIASI PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP POSITIVE WORD OF MOUTH

open access: yesE-Jurnal Manajemen, 2020
Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, dan citra merek terhadap positive word of mouth melalui kepuasan konsumen sebagai variabel memediasi.
Ni Putu Dema Punkyanti   +1 more
doaj   +1 more source

PERAN WORD OF MOUTH MEMEDIASI PENGARUH KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN

open access: yesE-Jurnal Manajemen, 2022
Tujuan penelitian ini untuk mengetahui peran word of mouth sebagai pemediasi pengaruh kualitas produk terhadap keputusan pembelian konsumen produk minyak Kutus-Kutus.
Kadek Ery Satya Pranandha   +1 more
doaj   +1 more source

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