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Tit for tat: burnout as a mediator between workplace incivility and instigated workplace incivility
Asia-Pacific Journal of Business Administration, 2018Purpose The purpose of this paper is to investigate the role of burnout as a mediator in the relationship between workplace incivility (WI) and instigated WI. Design/methodology/approach A survey of 303 white collar employees from small- to medium-size industries in Australia was conducted.
Jennifer M.I. Loh, Natasha Loi
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Workplace Perceptions and Workplace Incivility in Egypt
International Journal of Customer Relationship Marketing and Management, 2014Using a sample of two hundred and ninety two administrative employees from five universities in Egypt completed the survey, the survey response rate was 58.4%, this study examined whether organizational cynicism mediated the effects of workplace perceptions represented in distributive, procedural, interactional justice (DJ, PJ and IJ), perceived ...
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Decreasing workplace incivility
Nursing Management, 2016Judith, Warrner +3 more
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Nonverbal Incivility in the Workplace
Workplace incivility, often minimized as trivial, exerts significant adverse effects on organizational dynamics especially when enacted through nonverbal channels such as gestures, posture, spatial exclusion, and facial expressions. This chapter reconceptualizes nonverbal incivility as a strategic dimension of organizational politics, grounded in ...Renu Vij, Aashna Narula
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Rudeness and Incivility in the Workplace
2009Incivility may be defined as low intensity deviant behaviour that violates workplace norms for mutual respect. The effects of intra-organizational incivility are considerable, and resolving conflicts among co-workers can account for much of managers’ time. This chapter details the nature of incivility and its consequences.
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2015
Human-intensive processes (HIPs), such as medical processes involving coordination among doctors, nurses, and other medical staff, often play a critical role in society. Despite considerable work and progress in error reduction, human errors are still a major concern for many HIPs.
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Human-intensive processes (HIPs), such as medical processes involving coordination among doctors, nurses, and other medical staff, often play a critical role in society. Despite considerable work and progress in error reduction, human errors are still a major concern for many HIPs.
openaire +1 more source