Results 31 to 40 of about 16,722,766 (238)
Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana [PDF]
Higher Education Evaluation and Development, 2018 Purpose - The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana.
Precious Agbeko D. Mattah +2 more
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Adapting service quality concepts to academic libraries [PDF]
The Journal of Academic Librarianship, 1997 Abstract Some of the limitations and possibilities of the service quality model for academic libraries are discussed. The model was originally developed in a commerical environment and may require some adaptation to the noncommercial environment of the academic library. Various ways in which the model might be adapted are suggested.
openaire +1 more source
, 2022 Purpose: This paper aims to review total quality management (TQM) literature in the past three decades to identify the quality related key terms, to analyse their linkage among the identified key terms and their developmental trends.
Dahlgaard, Jens Jörn, +12 more
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Service quality of English Islamic banks. [PDF]
Britain has the most active and developed Islamic banking sector in the European Union. This sector is set to grow with both Islamic and non-Islamic banks now offering a range of Sharia compliant products.
Abdullrahim, Najat.
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Quality of Academic Services in the Academic Administration Section
International Journal of Administration and Education (IJAE)Service quality is the key to the success of performance in an organization. This study aims to determine the Quality of Academic Services in the Academic Administration Section of the Postgraduate Program of the State University of Makassar. To achieve this goal, the researcher determined 10 (Ten) informants with the type of research and the approach ...
Muh. Darwis, St. Aisyah, Haerul Haerul
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APAKAH MUTU LAYANAN AKADEMIK MEMENGARUHI KEPUASAN MAHASISWA FMIPA UNUD BELAJAR DI MASA PANDEMI
E-Jurnal Matematika, 2022 Colleges as service providers must provide satisfaction to their students. At the concept of service, students as a group of consumers should get optimum service.
MUHAMAD RIFAI +2 more
doaj +1 more source
Making service‐quality improvement work
, 1996 Understanding how to manage and improve quality in service requires an appreciation of the unique characteristics of the service industry. Unlike manufacturing, the service experience involves the customer as co‐producer.
Bo Edvardsson, Edvardsson, Bo,
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Nidhomul HaqAcademic service management is the management of all activities carried out in academics to provide services to students to achieve organizational goals.
Marwan R +2 more
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Ijtimaiyya, 2019 This study is aimed to explain and predict factors influencing customer satisfaction in SMK Ma'arif NU 1 Purbolinggo East Lampung. Quality standards used as basic determiner of customer satisfaction are education national standard, those are: content ...
Suparno Suparno
doaj +1 more source
Pediatric Blood &Cancer, EarlyView.ABSTRACT Rates of cancer among adolescents and young adults (AYA), age 15–39 years, are increasing. Consequently, radiation oncologists are treating more AYAs who have diagnoses spanning both pediatric and adult practices. Compared to pediatric and older adult patients, AYAs face a unique set of challenges.
Hesham Elhalawani +7 more
wiley +1 more source