Results 11 to 20 of about 2,166,606 (306)

Peningkatan Loyalitas Mahasiswa Yang Dipengaruhi Oleh Kualitas Pelayanan Akademik dan Kepuasan Mahasiswa (Studi Kasus Pada Mahasiswa S1 Dan D3 STIESIA Surabaya)

open access: yesJurnal Sosial Humaniora, 2020
Higher Education is the highest level of education in the education service business in Indonesia which produces bachelor or diploma graduates to meet the competitive needs of the workforce.
Novianto Eko Nugroho
doaj   +1 more source

Effects of Academic Quality and Service Quality on University Students’ Satisfaction

open access: yesInternational Journal of Service Management and Sustainability, 2021
This study was conducted on the premise that Higher Education Institutions (HEIs) with strong reputation have superior market positions in the higher education sector. It empirically examined academic quality, service quality, and student's satisfaction in the context of HEIs. The investigation was conducted using quantitative research.
Shukriah Sa'ad   +2 more
openaire   +2 more sources

Academic Service Quality Analysis Techniques for Student Satisfaction

open access: yesAt Turots: Jurnal Pendidikan Islam, 2023
Data analysis techniques have been continuously evolving over the years with various innovations emerging in relation to the techniques used by researchers in their studies. This study aims to analyze the methods used to analyze service quality in relation to student satisfaction.
null Eko Ngabdul Shodikin   +2 more
openaire   +1 more source

Kualitas Layanan Akademik Mahasiswa di Program Studi Pendidikan Vokasional Konstruksi Bangunan Universitas Negeri Jakarta

open access: yesJurnal Pensil, 2018
Abstrak Penelitian ini bertujuan untuk mengetahui kualitas layanan akademik mahasiswa di Progam Studi Pendidikan Vokasional Konstruksi Bangunan Universitas Negeri Jakarta.
Anggana Septione Putra   +2 more
doaj   +1 more source

Quality Improvement on an Academic Autopsy Service

open access: yesArchives of Pathology & Laboratory Medicine, 2001
Abstract Context.—Autopsy rates continue to decline in the United States. Objective.—Although many of the causes of this decline are external to pathology departments, we hypothesized that intradepartmental efforts to improve the quality of the service we provide to our clinical colleagues could increase our autopsy rate.
J H, Sinard, D J, Blood
openaire   +2 more sources

The assessment of service quality effect in higher education sector on satisfaction, suggestion, and behavioral intention of university students: The case of Turkey

open access: yesTuning Journal for Higher Education, 2023
The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included ...
Esen Gürbüz, Muhammet Bayraktar
doaj   +1 more source

Techniques for Providing Outstanding Customer Service

open access: yes, 2012
Providing exceptional customer service should be one of the primary goals for all academic libraries. However, with the day- to- day interruptions, librarians sometimes forget all about customer service.
Colin J. Worby (544170)   +2 more
core   +4 more sources

Adapting service quality concepts to academic libraries [PDF]

open access: yesThe Journal of Academic Librarianship, 1997
Abstract Some of the limitations and possibilities of the service quality model for academic libraries are discussed. The model was originally developed in a commerical environment and may require some adaptation to the noncommercial environment of the academic library. Various ways in which the model might be adapted are suggested.
openaire   +1 more source

Kualitas Pelayanan Perpustakaan (Studi Kasus pada Perpustakaan IAIN Sunan Kalijaga yogyakarta)

open access: yesBerkala Ilmu Perpustakaan dan Informasi, 2015
This study is aimed at describing the library service quality of State Institute for Islamic Studies (IAIN) Sunan Kalijaga Yogyakarta from the point of view of users, and at finding out factors influencing it.
Anis Masruri
doaj   +1 more source

Strategies for Improving the Quality of Administrative and Academic Services in the PGMI Department of UIN Sultan Maulana Hasanuddin Banten

open access: yesTarbawi, 2020
The existence of the Madrasah Ibtidaiyah teacher education department is new hope in developing the quality of human resources, especially PGMI aims to produce prospective MI/SD class teachers who have pedagogical competence, personality, professional ...
Khaeroni Khaeroni, Oman Farhurohman
doaj   +1 more source

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