Results 21 to 30 of about 2,166,606 (306)

A Methodological Approach for Developing and Validating a Parsimonious and Robust Measurement Tool: The Academic E-Service Quality (ACEQUAL) Model

Education Sciences, 2021
Nowadays, in the higher education sector, the quality measurement process of education-related services is assuming a crucial role to support focused and targeted improvement activities deeply centered on students’ needs/necessities. These are considered
Toni Lupo, Ester Buscarino
doaj   +1 more source

Does Student Satisfaction Mediate the Correlation between E-learning Service Quality, Academic Engagement and Academic Achievement?

JABE (Journal of Accounting and Business Education), 2020
This research aimed at analyzing the influence of e-learning service quality and academic engagement on academic achievement through student satisfaction as an intervening variable. Only students who had ever used e-learning service could be the research
Jumaroh Ratna Satuti, Sunaryanto Sunaryanto, Dudung Ma'ruf Nuris   +2 more
doaj   +1 more source

Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana [PDF]

Higher Education Evaluation and Development, 2018
Purpose - The purpose of this paper is to explore the indicators of service quality from the perspective of graduating students in a public university in Ghana.
Precious Agbeko D. Mattah, Albert Justice Kwarteng, Justice Mensah   +2 more
doaj   +1 more source

Supporting research and development in ambulance services: research for better healthcare in prehospital settings [PDF]

, 2010
Background This paper discusses recent developments in research support for ambulance trusts in England and Wales and how this could be designed to lead to better implementation, collaboration in and initiation of high-quality research to support a truly
Donohoe, R, Phillips, P, Siriwardena, AN, Stephenson, J   +3 more
core   +1 more source

Pengembangan dan Implementasi Total Quality Management pada Sistem Layanan Akademik

Jurnal Ilmu Pendidikan, 2016
he study is intended to create a model for developing and implementing TQM and increasing the quality of academic service system at the State University of Malang.
Achmad Supriyanto, Zaini Rohmad
doaj   +1 more source

Users satisfaction on academic library services: measure on service quality, safety and facility [PDF]

, 2020
Library is an important and beneficial place for information and resources of knowledge. According to the previous paper, the library is an open place for all people and broadens opportunities for people of all ages.
Abd Latif, Siti Safiah, Hashim, Shazana, Juma’at, Nuramirah, Mohamed Salleh, Siti Maryam, Mudzaffar, Nurul Lyana, Nordin, Norain   +5 more
core  

APAKAH MUTU LAYANAN AKADEMIK MEMENGARUHI KEPUASAN MAHASISWA FMIPA UNUD BELAJAR DI MASA PANDEMI

E-Jurnal Matematika, 2022
Colleges as service providers must provide satisfaction to their students. At the concept of service, students as a group of consumers should get optimum service.
MUHAMAD RIFAI, I PUTU EKA NILA KENCANA, DESAK PUTU EKA NILAKUSMAWATI   +2 more
doaj   +1 more source

Can Component/Service-Based Systems Be Proved Correct? [PDF]

, 2009
Component-oriented and service-oriented approaches have gained a strong enthusiasm in industries and academia with a particular interest for service-oriented approaches.
Attiogbe, Christian
core   +4 more sources

Wireless LAN Service Quality Optimization in Academic Environments

Modern Applied Science, 2017
This paper targets optimized service quality (SQ) – a metric that compares the perceived performance by users with the expected performance – sufficient to satisfy users’ quality of experience (QoE). The perceived performance was obtained in a field survey from an academic environment, and using Interval Type-2 Fuzzy Logic (IT2FL), uncertainties ...
Moses E. Ekpenyong, Uduak A. Umoh, Udoinyang G. Inyang, Aniekpeno M. Jackson   +3 more
openaire   +1 more source

Management of Academic Services at the Faculty of Social Sciences and Government Sciences UIN Ar-Raniry Banda Aceh

Nidhomul Haq
Academic service management is the management of all activities carried out in academics to provide services to students to achieve organizational goals.
Marwan R, Nasir Usman, Khairuddin Khairuddin   +2 more
doaj   +1 more source