Results 1 to 10 of about 16,722,766 (238)
Improving the Quality of Academic Services at Ibrahimy University
This research is based on the issue of Government Regulation of the Republic of Indonesia Number 5 of 1980 concerning Duties and Functions of Universities which states that the main task of universities/institutes is to provide education and teaching in ...
Syahrul Ibad
doaj +2 more sources
Assessment of Service Desk Quality at an Academic Health Sciences Library [PDF]
Due to an identified need for formal assessment, a small team of librarians designed and administered a survey to gauge the quality of customer service at their academic health sciences library. Though results did not drive major changes to services, several important improvements were implemented and a process was established to serve as a foundation ...
Elizabeth Kiscaden +2 more
exaly +3 more sources
Nowadays, in the higher education sector, the quality measurement process of education-related services is assuming a crucial role to support focused and targeted improvement activities deeply centered on students’ needs/necessities. These are considered
Toni Lupo, Ester Buscarino
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Survey of Academic Service Quality in Primary Schools
Quality academic services provide a conducive and supportive learning environment for all education customers at every level of education, and primary schools are no exception.
Dadan Djuanda +4 more
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Mycotoxins are toxic substances naturally produced by various fungi, and these compounds not only inflict economic damage, but also pose risks to human and animal health.
Hyungju Seo +9 more
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Academic Service Quality Analysis In Walisongo UIN FITK, Semarang
This study aims to analyze the quality of academic services at the Faculty of Tarbiyah and Teacher Training (FITK) at the Walisongo State Islamic University (UIN) Semarang.
Wahyudi Wahyudi, Sri Wulandari
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Assessing the quality of services at an academic library
Customers usually have high expectations on the services they receive. The LibQUAL model was employed in this study to investigate the quality of services at an academic library. The participants were chosen from the five colleges in a university using simple random sampling. Two hundred participants were chosen from each college.
Kwaku Anhwere Barfi +5 more
openaire +3 more sources
Academic service quality, student role and WOM communication in higher education
Academic service quality in higher education is co-created by all participants of the educational process, including students. Word of mouth communication (WOM) in the education sector is among the main tools to assess the level of training services.
Ali Tehci
doaj +1 more source
Service quality and students’ academic achievement
Purpose This paper aims to propose and examine the relationship between students’ perception of service quality and dimensions and their academic achievement. Design/methodology/approach Based on the resource-based view, a conceptual relationship between service quality and dimensions and academic achievement is proposed and tested with a sample of ...
Peña Lang, María Begoña +2 more
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Students’ satisfaction with the service quality of academic advising systems
Academic advising (AA) is an integral part of university education, as it has an indispensable role in helping students fulfil their goals in higher education, become responsible for their own learning, and formulate meaningful educational plans that perfectly match the abilities of each student.
Ali M. Al-Ghonmein +2 more
openaire +2 more sources

