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Academic Service Quality Analysis In Walisongo UIN FITK, Semarang
This study aims to analyze the quality of academic services at the Faculty of Tarbiyah and Teacher Training (FITK) at the Walisongo State Islamic University (UIN) Semarang.
Wahyudi Wahyudi, Sri Wulandari
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"Academic service quality and instructional quality" [PDF]
The text is published here with the permission of the "Journal of the First-Year Experience and Students in Transition." Pages in the published version are identified with the symbols, “[ ].” Additional information is at the end of this document ...
Greiner, Keith, Westbrook, Thomas S.
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Survey of Academic Service Quality in Primary Schools
Quality academic services provide a conducive and supportive learning environment for all education customers at every level of education, and primary schools are no exception.
Dadan Djuanda +4 more
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Service Quality Expectations of Academic Library Users [PDF]
The library services have changed very fast in the digital era. The library customers have access to multiple sources of information and expect quality material within the shortest possible time irrespective of the format of information.
Patil, S, Sawant, Sarika
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Mycotoxins are toxic substances naturally produced by various fungi, and these compounds not only inflict economic damage, but also pose risks to human and animal health.
Hyungju Seo +9 more
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Service quality and students’ academic achievement
Purpose This paper aims to propose and examine the relationship between students’ perception of service quality and dimensions and their academic achievement. Design/methodology/approach Based on the resource-based view, a conceptual relationship between service quality and dimensions and academic achievement is proposed and tested with a sample of ...
Peña Lang, María Begoña +2 more
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Academic service quality, student role and WOM communication in higher education
Academic service quality in higher education is co-created by all participants of the educational process, including students. Word of mouth communication (WOM) in the education sector is among the main tools to assess the level of training services.
Ali Tehci
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This study aims to examine the effect of academic guidance service quality, student satisfaction and the interaction between service quality and student satisfaction in strengthening student loyalty.
Salamatun Asakdiyah, Deny Ismanto
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Assessing the quality of services at an academic library
Customers usually have high expectations on the services they receive. The LibQUAL model was employed in this study to investigate the quality of services at an academic library. The participants were chosen from the five colleges in a university using simple random sampling. Two hundred participants were chosen from each college.
Kwaku Anhwere Barfi +5 more
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The purpose of this study was to measure the performance of service quality by using students' perceptions of service quality performance at the Department of Industrial Chemical Engineering, Faculty of Vocational Studies ITS Surabaya Indonesia ...
Yuli Purwanto +2 more
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