Results 271 to 280 of about 6,599,056 (341)
Some of the next articles are maybe not open access.
Explaining tourist behavioral loyalty toward mobile apps
Journal of Hospitality and Tourism Technology, 2019Purpose The overall tourist experience is changing because of the development of mobile devices, ubiquitous internet access and applications (apps) designed specifically for tourism. The aim of this study is to identify the determinants of continued use and recommendation of such apps (loyalty), framed within the unified theory of acceptance and use ...
José-Alberto Castañeda +2 more
openaire +2 more sources
Dual Dimensions of Attitudinal Loyalty and Behavioral Loyalty among Hotel Customers
Journal of Tourism Research & Hospitality, 2015Dual Dimensions of Attitudinal Loyalty and Behavioral Loyalty among Hotel Customers Abstract This study examined the correlations between two additional loyalty concepts, individual’s propensity to be brand loyal and brand specific loyalty, and identified a significant attitudinal loyalty dimension(s) in predicting behavioral loyalty among hotel ...
Soo K. Kang
openaire +2 more sources
How financial advisors affect behavioral loyalty
International Journal of Bank Marketing, 2008Purpose The purpose of this research is to contribute to the understanding of how customer contact persons influence attitudinal and behavioral loyalty in three different customer groups, who differ in terms of their motivation and ability to understand stock market information. The mutual fund product is one of
Rita Mårtenson
openaire +2 more sources
Asia Pacific Journal of Tourism Research, 2022
This study examined the causal relationships between destination attractiveness, attitudinal and behavioral loyalty, and environmentally responsible behavior based on the Stimulus-Organism-Response (SOR) model.
Homer C. Wu +4 more
semanticscholar +1 more source
This study examined the causal relationships between destination attractiveness, attitudinal and behavioral loyalty, and environmentally responsible behavior based on the Stimulus-Organism-Response (SOR) model.
Homer C. Wu +4 more
semanticscholar +1 more source
The Role of Consumer Engagement in Behavioral Loyalty through Value Co-Creation in Fitness Clubs
, 2021Using service dominant logic as the theoretical framework, this study examines the associations between consumer engagement, two dimensions of value co-creation (co-production and value-in-use), and behavioural loyalty while considering the moderating ...
M. Behnam +2 more
semanticscholar +1 more source
Journal of Business Research, 1999
Abstract Extant literature on behavioral brand loyalty has mostly considered loyalty as a notion of consumers being exclusively loyal to a single alternative. With the unprecedented increase in the number of competing product alternatives in the present decade, there has been a clear decrease in the number of such loyal consumers who purchase an ...
Chi Kin Yim, P.K. Kannan
openaire +1 more source
Abstract Extant literature on behavioral brand loyalty has mostly considered loyalty as a notion of consumers being exclusively loyal to a single alternative. With the unprecedented increase in the number of competing product alternatives in the present decade, there has been a clear decrease in the number of such loyal consumers who purchase an ...
Chi Kin Yim, P.K. Kannan
openaire +1 more source
Hotel customer loyalty antecedents and behavioral loyalty
2013A Azdel, N Azizan, M Bakhtiar, N Ahmad
openaire +2 more sources
Brand Loyalty vs. Repeat Purchasing Behavior
Journal of Marketing Research, 1973Brand loyalty is first distinguished from simple repeat purchasing behavior and then conceptually defined in terms of six necessary and collectively sufficient conditions. An experiment designed to test this conceptualization provided strong empirical support for the distinction as conceptualized.
Jacob Jacoby, David B. Kyner
openaire +1 more source
International Journal of Hospitality Management, 2019
High employee turnover has been a concern of the hotel practitioners and academics. Previous research more focused on reducing employee turnover by improving economic incentives. However, psychological incentives are getting more concerned now.
Tang Yao, Qi Qiu, Yigang Wei
semanticscholar +1 more source
High employee turnover has been a concern of the hotel practitioners and academics. Previous research more focused on reducing employee turnover by improving economic incentives. However, psychological incentives are getting more concerned now.
Tang Yao, Qi Qiu, Yigang Wei
semanticscholar +1 more source
Hirschman's loyalty: Attitude or behavior?
Employee Responsibilities and Rights Journal, 1992Over the past two decades there has been much controversy over what Hirschman intended by the term “loyalty” in his bookExit, Voice, and Loyalty. Some have interpreted Hirschman's loyalty as an attitude that deters exit and promotes voice. Others have interpreted Hirschman's loyalty as a distinct behavior, like exit and voice, that results from ...
Joanne D. Leck, David M. Saunders
openaire +1 more source