Results 231 to 240 of about 2,417,696 (289)
Some of the next articles are maybe not open access.
Antecedents of consumer loyalty in ride-hailing
Transportation Research Part F: Traffic Psychology and Behaviour, 2021The rise of the sharing economy has remarkedly shifted consumers’ traffic behaviour, which gave rise to successful start-up businesses, such as Uber and Grab, that offer innovative transport alternatives through car and ride sharing.
C.K.H. Lee, A. Wong
semanticscholar +1 more source
The TQM Journal, 2022
PurposeMany restaurants offer high-quality service to their customers, hoping to provide memorable experiences that influence their loyalty and electronic word of mouth (eWOM).
Gustavo Quiroga Souki +4 more
semanticscholar +1 more source
PurposeMany restaurants offer high-quality service to their customers, hoping to provide memorable experiences that influence their loyalty and electronic word of mouth (eWOM).
Gustavo Quiroga Souki +4 more
semanticscholar +1 more source
Loyalty cards and customer behaviour
Strategic Direction, 2005PurposeReviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.Design/methodology/approachScans the top 400 management publications in the world to identify the most topical issues and latest concepts. These are presented in an easy‐to‐digest briefing of no more than 1,
openaire +1 more source
On linking socioeconomic status to consumer loyalty behaviour
Journal of Retailing and Consumer Services, 2019Abstract This study provides novel insights into the way loyalty behaviour to the performing arts is formed. Research in this area has predominantly relied on either demographics or motives to understand audience behaviour and we have provided a theoretically robust explanation for the psychological processes that connect occupation, income and ...
Christopher J. White, Eudora Tong
openaire +1 more source
The Impact of Loyalty Programmes on Repeat Purchase Behaviour
Journal of Marketing Management, 2006The purpose of this research is to contribute to a better knowledge about the impact of retailing loyalty programmes on repeat purchase behaviour. It is based on the BehaviorScan single-source panel which has been crossed with the store data base of a French retailer.
Lars Meyer-Waarden, Christophe Benavent
openaire +1 more source
Behavioural rules in industrial districts: loyalty, trust, and reputation
2003The already wide literature on local systems and, in particular, that on industrial districts, has highlighted the role of reputation and trust in the competitiveness of these organizational forms compared to Fordist organization. The work of Becattini (1990), Bellandi (1987), Dei Ottati (1994a, 1994b) can be interpreted in this sense and a similar ...
SOLARI, STEFANO, MISTRI, MAURIZIO
openaire +2 more sources
Differentiating attitudes: team loyalty and attitude towards spectating behaviour
Sport, Business and Management: An International Journal, 2014Purpose – The purpose of this paper is to differentiate sport spectators’ attitudes, specifically team loyalty and attitude towards spectating behaviour by investigating the reliability and validity of the proposed model, and the influence of the attitudinal factors on intention to re-attend sporting events.
Ken Sumida +2 more
openaire +1 more source
The role of critical incidents and involvement in transit satisfaction and loyalty
Transport Policy, 2019We analyse the relationship between transit passengers' satisfaction and loyalty. Understanding passengers' behavioural intentions after experiencing a service is an essential task for transit managers.
Jaime Allen +4 more
semanticscholar +1 more source
Modelling clearance sales store loyalty behaviour of Indian shoppers
International Journal of Business Excellence, 2010This study seeks to investigate the influence of store attributes on clearance sales store loyalty. The study examines the influence of different store attributes such as merchandise with gifts, retail operation, retail services, discount, salesman service, promotion, retail facilities and store atmosphere on store loyalty. A total of 664 shoppers were
M. Hemalatha, V.J. Sivakumar
openaire +1 more source
Industrial management & data systems, 2019
Purpose The purpose of this paper is to examine the dimensions of e-service quality, its effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal loyalty in Jordanian youth users of online retailing.
R. Al-dweeri +4 more
semanticscholar +1 more source
Purpose The purpose of this paper is to examine the dimensions of e-service quality, its effects on e-satisfaction and e-trust and its impact on behavioural and attitudinal loyalty in Jordanian youth users of online retailing.
R. Al-dweeri +4 more
semanticscholar +1 more source