Results 231 to 240 of about 358,887 (259)

A Comparison of Univariate Time Series Methods for Forecasting Intraday Arrivals at a Call Center

Management Science, 2008
James Taylor
exaly  

Modeling and Analysis of Call Center Arrival Data: A Bayesian Approach

Management Science, 2008
Refik Soyer
exaly  

Call center communications system for handling calls to a call center

2004
KHUC MINH DUY, COPPAGE CARL MILTON, JONES BRYCE ALAN   +2 more
openaire   +1 more source

Using simulation in call centers

1998 Winter Simulation Conference. Proceedings (Cat. No.98CH36274), 2002
Vivek Bapat, Eddie B. Pruitte Jr.
openaire   +1 more source

Analysis of the Impact of Team-Based Organizations in Call Center Management

Management Science, 2008
Oualid Jouini, Yves Dallery
exaly  

Call Centers

2013
openaire   +1 more source

The Learning Curve of IT Knowledge Workers in a Computing Call Center

Information Systems Research, 2012
Ramayya Krishnan, Linda Argote, Youngsoo Kim   +2 more
exaly  

A CALL FOR MORE VITAMIN D RESEARCH

Ca-A Cancer Journal for Clinicians, 2006
exaly  

Arbeitsrelevante Einstellungen bei Call Center-Agenten:

Zeitschrift Fur Personalpsychologie, 2002
Rolf Van Dick
exaly  

Call Center.

Wirtschaftsinf., 1997
J. Felix Hampe, Silke Schönert
openaire