Results 221 to 230 of about 356,160 (259)

Call Center and Robot Call Center How to Reduce the Cost

2023
Rauf Fatullayev, Orkhan Fatullayev, Abulfat Fatullayev   +2 more
openaire   +1 more source

Call Center Outsourcing: Coordinating Staffing Level and Service Quality

Management Science, 2008
Z Justin Ren, Yong-Pin Zhou
exaly  

Call centers

2001
Thomas A. Grossman, Sherry L. Oh, Thomas R. Rohleder, Douglas A. Samuelson   +3 more
openaire   +1 more source

Comparison of Call Center models

Proceedings of the 2009 Winter Simulation Conference (WSC), 2009
Luiz Augusto Gago Franzese, Marcelo Moretti Fioroni, Paulo José de Freitas Filho, Rui Carlos Botter   +3 more
openaire   +1 more source

Call Center Outsourcing Contract Analysis and Choice

Management Science, 2008
O Zeynep Aksin, Francis De Vericourt, Fikri Karaesmen   +2 more
exaly  

Modeling Daily Arrivals to a Telephone Call Center

Management Science, 2004
Athanassios N Avramidis, Pierre L’Ecuyer   +1 more
exaly  

Call Centers Cloud Use in Call Centers

2018
openaire   +1 more source

A review of the transformation from traditional call center to internet call center

Third International Conference on Electronics, Electrical and Information Engineering (ICEEIE 2023), 2023
Lin Chen, Jinli Zhao
openaire   +1 more source

Call Center Outsourcing Contracts Under Information Asymmetry

Management Science, 2008
Sameer Hasija, Edieal J Pinker, Robert A Shumsky   +2 more
exaly  

Statistical Analysis of a Telephone Call Center

Journal of the American Statistical Association, 2005
Noah Gans, Avishai Mandelbaum, Haipeng Shen   +2 more
exaly