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Revista Interface Tecnológica, 2023 Com o avanço da tecnologia, a internet e os dispositivos móveis têm desempenhado um papel cada vez mais importante na sociedade. Dentre os vários avanços tecnológicos que melhoram a produtividade e o atendimento ao cliente, destaca-se a utilização de chatbots. Esses programas, que simulam uma conversa com um ser humano, são cada vez mais comuns e têm a
Amanda Francieli Do Nascimento +1 more
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ELT Journal, 2020 This thesis was created during the post-graduate intersectoral program "Advanced Computing and Communication Systems" of the Aristotle University of Thessaloniki. The aim of this paper is to underline the integral role that Chatbots play in the practicing of the journalistic profession.
Andreas Kohne +3 more
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Applied Sciences, 2021 Nowadays, museums are developing chatbots to assist their visitors and to provide an enhanced visiting experience. Most of these chatbots do not provide a human-like conversation and fail to deliver the complete requested knowledge by the visitors. There
Savvas Varitimiadis +3 more
doaj +1 more source
Arabic chatbot technologies: A scoping review
Computer Methods and Programs in Biomedicine Update, 2022 Background: Chatbots have been widely used in many spheres of life from customer services to mental health companions. Despite the breakthroughs in achieving human-like conversations, Arabic language chatbots driven by AI and NLP are relatively scarce ...
Arfan Ahmed +5 more
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Exploring Indonesian Companies’ Chatbots to Gather Customer Experience
Proceedings, 2022 We aim to explore whether recipients of the Indonesia Customer Experience Champions 2022 as Best of The Best Customer Experience Team prize use chatbots effectively to improve their customer experience.
Risca Fleureta Hudiyono
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Computers and Education: Artificial Intelligence, 2023 Chatbots provide unique interactions with compatible learning system features, improving the limitations of current learning systems. Educational chatbots are seen as the future of technology integration in the field of education.
Tzu-Chi Yang, Jian-Hua Chen
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International Journal for Research in Applied Science and Engineering Technology, 2022 Abstract: Chatbot can be understood as a software that can chat with people using artificial intelligence. This software can also perform tasks such as quickly responding to users, informing them, helping to purchase products and providing the customers better services.
Fredrick B Lyngdoh, Raghavendra R
openaire +1 more source
A Field Test of Popular Chatbots’ Responses To Questions Concerning Negative Body Image
Health Behavior Research, 2023 Background: Chatbots are computer programs, often built upon large artificial intelligence models, that employ dialogue systems to enable online, natural language conversations with users via text, speech, or both.
Ruopeng An +3 more
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Chatbots for learning: A review of educational chatbots for the Facebook Messenger [PDF]
, 2020 With the exponential growth in the mobile device market over the last decade, chatbots are becoming an increasingly popular option to interact with users, and their popularity and adoption are rapidly spreading.
Schreiberová, Petra, Smutný, Pavel
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Evaluation of the Current State of Chatbots for Digital Health: Scoping Review
Journal of Medical Internet Research, 2023 BackgroundChatbots have become ubiquitous in our daily lives, enabling natural language conversations with users through various modes of communication.
Jia Xue +13 more
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