AI chatbots in mental health: are we there yet? [PDF]
People with mental health problems often struggle in getting the suitable treatment regarding not only the type of interventions available but also the conditions required for a proper treatment, mainly cost, locality, and frequency.
Simões De Almeida, Raquel
core +1 more source
“But can chatbots understand sex?” Attitudes towards artificial intelligence chatbots amongst sexual and reproductive health professionals: An exploratory mixed-methods study [PDF]
Background Artificial Intelligence (AI)-enabled chatbots can offer anonymous education about sexual and reproductive health (SRH). Understanding chatbot acceptability and feasibility allows the identification of barriers to the design and implementation.
Jake Bayley +4 more
core +1 more source
Health chatbots acceptability moderated by perceived stigma and severity: A cross-sectional survey [PDF]
Background: Chatbots and virtual voice assistants are increasingly common in primary care without sufficient evidence for their feasibility and effectiveness.
Nadarzynski, T., Miles, O., West, R.
core +1 more source
Barriers and facilitators to engagement with artificial intelligence (AI)-based chatbots for sexual and reproductive health advice: a qualitative analysis. [PDF]
Background The emergence of artificial intelligence (AI) provides opportunities for demand management of sexual and reproductive health services. Conversational agents/chatbots are increasingly common, although little is known about how this technology ...
Nadarzynski, Tom +6 more
core +1 more source
Chatbots in frontline services and customer experience: An anthropomorphism perspective [PDF]
This study measures the effects of chatbot anthropomorphic language on customers' perception of chatbot competence and authenticity on customer engagement while taking into consideration the moderating roles of humanlike appearance and brand credibility.
Thaichon, Park +10 more
core +1 more source
Die korpuslinguistische sowie konversationsanalytische Studie thematisiert die Mensch–Maschine-Interaktion mit Chatbots. Diese Dialogsysteme sind auch heute noch störungsanfällig und eine Kommunikation ist nur unter äußerst limitierten Bedingungen ...
Lotze, Netaya
core +4 more sources
Research on factors motivating customers’ intention to use chatbots: Perspective from Vietnam
Chatbot has become an effective interactive apparatus between firms and customers in electronic commerce. This work aims to identify crucial factors influencing customers’ intention to use chatbots in Vietnam.
Lê Xuân Cù
doaj +1 more source
Chatbots as unwitting actors [PDF]
Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and ease of use of chatbots, there have not been any attempts by artists or comedians to use these systems for comedy ...
Allison Perrone, Justin Edwards
openaire +2 more sources
AI Chatbots in Digital Mental Health
Artificial intelligence (AI) chatbots have gained prominence since 2022. Powered by big data, natural language processing (NLP) and machine learning (ML) algorithms, they offer the potential to expand capabilities, improve productivity and provide ...
Luke Balcombe, Balcombe, Luke
core +1 more source
Abstract In this series, we explore technology-related themes and topics. This series aims to discuss and demystify what may be new areas for some readers and to consider their relevance for English language teachers.
Andreas Kohne +3 more
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