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Opportunities and challenges in using AI Chatbots in Higher Education [PDF]
, 2019 Artificial intelligence (AI) conversational chatbots have gained popularity over time, and have been widely used in the fields of e-commerce, online banking, and digital healthcare and well-being, among others. The technology has the potential to provide
Evans, Chris +1 more
core +1 more source
Arabic chatbot technologies: A scoping review
Computer Methods and Programs in Biomedicine Update, 2022 Background: Chatbots have been widely used in many spheres of life from customer services to mental health companions. Despite the breakthroughs in achieving human-like conversations, Arabic language chatbots driven by AI and NLP are relatively scarce ...
Arfan Ahmed +5 more
doaj
Sustainability, 2023 A conversational chatbot or dialogue system is a computer program designed to simulate conversation with human users, especially over the Internet. These chatbots can be integrated into messaging apps, mobile apps, or websites, and are designed to engage
Chien-Chang Lin +2 more
semanticscholar +1 more source
STUDENT ATTITUDES TOWARD THE USE OF CHATBOTS IN CUSTOMER SERVICE
Polityki Europejskie, Finanse i Marketing, 2019 The article addresses an important and current problem related to the use of chatbots in customer service, according to students. The aim of the research was to recognize the attitude of respondents to chatbots in the context of customer service and to ...
Iwona Lupa-Wójcik
doaj +3 more sources
Surfing the intelligence with chatbots
South African Journal of Radiology, 2023 No abstract available.
openaire +4 more sources
Impact of ChatGPT on medical chatbots as a disruptive technology
Frontiers in Artificial Intelligence, 2023 COPYRIGHT © 2023 Chow, Sanders and Li. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and
J. Chow, Leslie Sanders, Kay Li
semanticscholar +1 more source
The Development and Use of Chatbots in Public Health: Scoping Review
JMIR Human Factors, 2022 BackgroundChatbots are computer programs that present a conversation-like interface through which people can access information and services.
Lee Wilson, Mariana Marasoiu
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Medical Education Online, 2023 Artificial intelligence (AI) in medicine and digital assistance systems such as chatbots will play an increasingly important role in future doctor – patient communication.
Julia-Astrid Moldt +5 more
semanticscholar +1 more source
Impact of Argument Type and Concerns in Argumentation with a Chatbot [PDF]
, 2019 Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g.
Chalaguine, Lisa A. +3 more
core +2 more sources
Are We There Yet? - A Systematic Literature Review on Chatbots in Education
Frontiers in Artificial Intelligence, 2021 Chatbots are a promising technology with the potential to enhance workplaces and everyday life. In terms of scalability and accessibility, they also offer unique possibilities as communication and information tools for digital learning. In this paper, we
Sebastian Wollny +7 more
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