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Global Retailers and Competitive Customer Value [PDF]

open access: yesSymphonya. Emerging Issues in Management, 2005
Global competition involves large retailers in a continuous development of their activity in relation to market stimula. In this regard efficient management of commercial functions, innovation of offer attributes and dynamic management of retailing mix allow large retailers to reformulate their offer creating competitive customer value.
Sabina Riboldazzi
openaire   +6 more sources

Ouverture de ‘Market-Driven Management and Competitive Customer Value – 1’ [PDF]

open access: yesSymphonya. Emerging Issues in Management, 2009
The globalisation of the market generates unprecedented over-supply well in excess of the market potential. This oversupply thus becomes a structural factor of development. In open markets, global competition has set new rules (manufacturing delocalisation, global distribution players, competitive imitation, instable and non-loyal consumption) which ...
Silvio M. Brondoni
openaire   +8 more sources

Customer Value and Competitive Advantage in Schools at Cirebon

open access: yesQALAMUNA: Jurnal Pendidikan, Sosial, dan Agama, 2023
This study aims to determine the customer value and competitive advantage of schools in Cirebon. Customer value provides customer response with competitive advantages and competition in education by increasing educational competitiveness. Research method with qualitative approach using description analysis.
Suklani Suklani, Imam Sibaweh
openaire   +3 more sources

Ouverture de ‘Market-Driven Management and Competitive Customer Value-2’ [PDF]

open access: yesSymphonya. Emerging Issues in Management, 2009
The economic and financial crisis has generated numerous articles announcing the end of the capitalistic system. As a matter of fact, such considerations regarding the capitalistic system abandonment are highly nebulous and surely leave us very perplexed.
Jean-Jacques Lambin
openaire   +6 more sources

Market-Driven Management, Competitive Customer Value and Global Networks [PDF]

open access: yesSymphonya. Emerging Issues in Management, 2009
Market-Driven Management is a corporate strategy that presupposes direct, continuous benchmarking with competitors, in a context of customer value management. Market-driven management therefore favours an ‘outside-in’ vision, based on: the identification of products with a higher value than that of the competition to provoke the intersection with ...
Silvio M. Brondoni
openaire   +6 more sources

An empirical study to determine the critical success factors on customer retention: A case study of Iranian banking sector [PDF]

open access: yesManagement Science Letters, 2011
One of the most important strategic issues for any enterprise is to create and deliver superior value for its customers and provide enough evidences to convince them not to choose another competitive. In this study, we study the effects of customer value,
Neda Jomehri   +2 more
doaj   +2 more sources

Customer Participation: Mandatory or Voluntary Behaviour? [PDF]

open access: yesTheory, Methodology, Practice, 2016
Service providers need to develop a competitive advantage in the market. One strategy is value co-creation, which means a mutual creation of value and experience.
Ida Ercsey
doaj   +4 more sources

Customer perceived value—Conceptualization and avenues for future research [PDF]

open access: yesCogent Psychology, 2015
Given the present dynamic consumption environment due to technological innovations as well as interlinked economic developments on the macro-, micro-, and societal-level, researchers and managers have been increasingly showing interest in the concept of ...
Alexander Zauner   +2 more
doaj   +3 more sources

Development of Customer Loyalty Model on Online Transportation Service: A Case Study in Indonesia

open access: yesJurnal Teknik Industri, 2023
The impact of technology on public transport has led to a new online transportation service. Its emergence makes the competition increasingly competitive. Therefore, customer loyalty becomes an important aspect of winning the competition.
Budhi Prihartono   +2 more
doaj   +1 more source

Unpacking the Impact of Customer Perceived Value and Competitive Advantage on Customer Loyalty: The Mediating Role of Trust

open access: yesShirkah, 2023
New studies are needed to illuminate the factors that affect customer satisfaction when using sharia banking services in Indonesia. This is especially significant given the existing study gap regarding Indonesia's relatively low number of sharia bank ...
Basrowi Basrowi   +2 more
doaj   +1 more source

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