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Global Retailers and Competitive Customer Value [PDF]
Symphonya, 2005 Global competition involves large retailers in a continuous development of their activity in relation to market stimula. In this regard efficient management of commercial functions, innovation of offer attributes and dynamic management of retailing mix ...
Sabina Riboldazzi
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Customer Value and Competitive Advantage in Schools at Cirebon
Qalamuna, 2023 This study aims to determine the customer value and competitive advantage of schools in Cirebon. Customer value provides customer response with competitive advantages and competition in education by increasing educational competitiveness.
Suklani Suklani, Imam Sibaweh
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Ouverture de ‘Market-Driven Management and Competitive Customer Value – 1’ [PDF]
Symphonya, 2009 The globalisation of the market generates unprecedented over-supply well in excess of the market potential. This oversupply thus becomes a structural factor of development.
Silvio M. Brondoni
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Ouverture de ‘Market-Driven Management and Competitive Customer Value-2’ [PDF]
Symphonya, 2009 The economic and financial crisis has generated numerous articles announcing the end of the capitalistic system. As a matter of fact, such considerations regarding the capitalistic system abandonment are highly nebulous and surely leave us very perplexed.
Jean-Jacques Lambin
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Development of Customer Loyalty Model on Online Transportation Service: A Case Study in Indonesia
Jurnal Teknik Industri, 2023 The impact of technology on public transport has led to a new online transportation service. Its emergence makes the competition increasingly competitive. Therefore, customer loyalty becomes an important aspect of winning the competition.
Budhi Prihartono +2 more
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Shirkah, 2023 New studies are needed to illuminate the factors that affect customer satisfaction when using sharia banking services in Indonesia. This is especially significant given the existing study gap regarding Indonesia's relatively low number of sharia bank ...
Basrowi Basrowi +2 more
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The impact of Overall service quality on Perceived value, Customer Satisfaction and Customer Retention: The case of Vodafone Egypt [PDF]
Maǧallaẗ Al-Buḥūṯ Al-Tiǧāriyyaẗ, 2019 The present study examines the relationships between service quality, perceived value, customer satisfaction, and customer retention empirically in the telecommunication sector in Egypt, as based on a survey of the consumers of Vodafone Company in Egypt.
نجلاء فريد حجازي
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International Journal of Engineering Business Management, 2022 Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense and expectation towards a particular ...
Nabaz Nawzad Abdullah +2 more
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Linking Customer Focus and Competitive Advantage: The Mediation of Transformational Leadership
International Journal of Management, Knowledge and Learning, 2023 Purpose: The empirical studies that have been conducted to determine the nature of the relationship between customer focus and competitive advantage have revealed that customer focus fosters competitive advantage; however, none of the studies attempted ...
Tryson Yangailo
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Customer Value-Based Management: Competitive Implications [PDF]
SSRN Electronic Journal, 2008 Many firms today quantify the value of individual customers and serve them differentially; providing better service, prices and other inducements to high value customers. We refer to this practice as Customer Value-based Management (CVM). While previous research and popular press has strongly advocated CVM, firms have often met with mixed results.
Upender Subramanian +2 more
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