Results 251 to 257 of about 12,230 (257)
Some of the next articles are maybe not open access.

The nexus between CRM and competitive advantage: the mediating role of customer loyalty

Nankai Business Review International
Mírzá Mohammad Didarul Alam   +1 more
exaly  

Customer orientation and firm performance: The joint moderating effects of ethical leadership and competitive intensity

Journal of Business Research, 2019
Taiwen Feng
exaly  

Branded Customer Service: The New Competitive Edge

Journal of Product and Brand Management, 2005
Jeremy Sierra
exaly  

The Future of Competition: Co‐Creating Unique Value with Customers

Journal of Product & Brand Management, 2005
openaire   +1 more source

Relationship Marketing: Gaining Competitive Advantage through Customer Satisfaction and Customer Retention

Journal of Consumer Marketing, 2001
exaly  

Elevating customer competitiveness: The synergistic role of value-based selling and customer success management

Industrial Marketing Management
Richa Chugh   +2 more
openaire   +1 more source

Customer‐centred growth: five strategies for building competitive advantage

Managing Service Quality, 1996
exaly  
customer value
8. economic growth
customer satisfaction
market-driven management
competitive advantage
customer loyalty
global competition
perceived value
marketing. distribution of products
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