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Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review
The evaluation and assessment of conversational interfaces is a complex task since such software products are challenging to validate through traditional testing approaches.
Riccardo Coppola, Luca Ardito
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Ethics of Conversational User Interfaces [PDF]
Building on the prior workshops on conversational user interfaces (CUIs) [2, 40], we tackle the topic of ethics of CUIs at CHI 2022. Though commercial CUI developments continue to rapidly advance, our scholarly dialogue on ethics of CUIs is underwhelming.
Minha Lee +9 more
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Conversational Systems for Social Care in Older Adults: Protocol for a Scoping Review [PDF]
BackgroundSocial care systems worldwide face increasing demographic and financial pressures. This necessitates exploring innovative technological solutions to enhance service delivery without substantially increasing costs ...
Rosiered Brownson-Smith +6 more
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Conversational AI for perinatal mental health: promise, limits, and a human-AI stepped-care framework [PDF]
Perinatal mental health conditions are common yet persistently underdetected and undertreated. Recent advances in generative artificial intelligence (AI) and multimodal interaction offer new opportunities for scalable, continuous support, making the ...
Haiyan Yang, Dong-Mei Lin
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An Enactivist Account of Mind Reading in Natural Language Understanding
In this paper we apply our understanding of the radical enactivist agenda to the classic AI-hard problem of Natural Language Understanding. When Turing devised his famous test the assumption was that a computer could use language and the challenge would ...
Peter Wallis
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Older adults' perspectives on multimodal interaction with a conversational virtual coach
IntroductionThe use of multiple interfaces may improve the perception of a stronger relationship between a conversational virtual coach and older adults.
Mira El Kamali +5 more
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Medical information systems and reference approaches in developing their information models are increasingly based on principles that model three different types of information: patient data, terminology, and medical decision support.
Yu. Yu. Lipko, Z. A. Shogenova
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Toward a linguistically grounded dialog model for chatbot design
The increasing interest in various types of conversational interfaces has been supported by a progressive standardization of the technological frameworks used to build them.
Anna Dall’Acqua, Fabio Tamburini
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Cognitive analysis in sports: Supporting match analysis and scouting through artificial intelligence
In elite sports, there is an opportunity to take advantage of rich and detailed datasets generated across multiple threads of the sporting business.
Joe Pavitt +2 more
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The number of smart devices is expected to exceed 100 billion by 2050, and many will feature conversational user interfaces. Thus, methods for generating appropriate prosody for the responses of embodied conversational agents will be very important. This
Antonio Galiza Cerdeira Gonzalez +2 more
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